Gta v

Hola queria saber si a alguien le a pasado y si saben que hacer resulta que compre una oferta en gta v que al comprar una tarjeta tiburón ballena o megalodon me darían 1 millón 500 mil al pasar las 72 hrs ya han pasado 5 días de mi compra y aun no recibo
nada saben donde puedo reclamar o que es lo k tengo hacer les agradezco su respuesta

[Mod Translation - Hello, I wanted to know if someone has happened to me and if they know what to do it is that I bought an offer in gta v that when buying a whale shark or megalodon card they would give
me 1 million 500 thousand after 72 hours have passed 5 days of my purchase
and I still don't receive anything, they know where I can claim or what I have to do, I appreciate your response]

:)