GTA V Online Code Problem

ComicNest514885 · Feb 2, 2020

Hello,

I am having a problem redeeming a code for GTA V Online. When I entered the code on my Xbox One, it accepted it, and then started to download and install it. However, the download failed (for a reason it did not give; I was able to download and install
updates to other games, so my Xbox is connected to the Internet), and now I can't find it to try to download and install it again. It won't accept my code anymore because I already used it. The game disc itself works fine, but I don't know how to get the
online version. I have tried going to the Xbox store on the Xbox. I've located the online version there, but it wants me to buy it, which I don't want or need to do. I have tried going to my downloads but it's not there either. I don't know where else
to look. Any ideas?

Thanks,

AW

:)

FazzyWazzy 86

GTA V's multiplayer, GTA Online will be available 2 weeks after GTA V is released via a free code.

ComicNest514885

Thanks PalmettoBling,

I found my code redemption, and it was already installed successfully. However, I misread what it was for. I thought it was for the online version of the game. Everything on and inside the box led me to believe that that is what it was for. But, I was
wrong. My code, as far as I can tell, was for cash to be used in the game, not the online game itself. And, that did install successfully.

Thanks again,

AW

PalmettoBling

If you log in to your
Microsoft Account page, under Payments & Billing > Order History it should show your code redemption, and have a link that will take you to the store listing. From there, if you have remote instillation allowed on your console, you should be able to initiate
the download from that store page.

If you are unable to find the redemption on that page, then we will need to look at the process you went through for redemption, what the code specifically was for, and where things went wrong.

XBF Leo G

Hey ComicNest514885,

Thank
you for letting us know that the issue has been identified. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs
assistance with this issue or any other issues, we suggest creating a new thread.

Thank you
again and have a great day
ComicNest514885!

zeroice007

Please try this link. also sometimes check the site on xbox and make sure that they are not having issues with subscriptions etc? https://beta.support.xbox.com/help/subscriptions-billing/browse

GTA V Online Code Problem