Grounded on Xbox for PC won't launch Error 0x80070199

Hello Arustak,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)



Thank you for your understanding.

Respectfully,



Microsoft Moderator

Hello Arustak,

We hope you are doing well. Thank you for posting in Xbox Forums. We are happy to help.

We understand that you are trying to launch Grounded and is unable to perform troubleshooting to the game to fix the issue. Let us check on this together and sort this out in timely manner.

To properly isolate your concern, we will be asking some questions. Please provide details/information for us to give more accurate resolution for you.

1. Is this issue happening to all games installed through Xbox app?
   
2. May we ask for the steps you made in trying to uninstall Grounded?
   
3. May we ask for screenshot of the issue? Please conceal any personal information.
   
4. When did this issue happen?
   
   • Was there a recent Windows update or new application installed on your device?
     
   • Do you have these apps on your computer - antivirus, antimalware, VPN, firewall, proxy and PC Optimizer?
     
5. May we ask for the Xbox app and Gaming Services version? Please check by launching Xbox app > select Profile picture > Settings > About.
   
6. What is your Windows version and edition? To check, please type WINVER on search bar and select run command. Then, take a screenshot on this part.
   
   
   
   
   
   
   

Based on your description, we would like to suggested you to check these suggested troubleshooting from support article and thread:

Troubleshoot issues with the Xbox App for Windows

getting error code 0x80070199 on a game updating that i thought i - Microsoft Community

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Thank you. In that case it may be that you would need to try a clean or repair install on your PC

Thank you for taking the time to answer my question, but unfortunately the solution you listed and all of the solutions listed on the website didn't work. I followed every step exactly how it should have, and even checked to ensure that I do indeed have Game Pass Ultimate.

Hello Ethan_Volo, sorry to hear you're having trouble with your game.

I've been doing some research on the error code you received and have found a possible workaround.

Please try quitting the Xbox Game Pass app, then using the Xbox Console Companion app to sign out of your Live account. Then launch the game as administrator from the start menu. If that doesn’t work, launch it from the Game Pass app (without signing back in). This will launch the game and then you will be able to sign in from within the game. It should work as normal from then on.

However, I have found a link that provides some extensive troubleshooting steps you can try to prevent this from happening again. You can see them here https://appuals.com/file-system-error-201529451...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.