Grounded isnt connecting to the X-Box app.

Hi Jack19001,

We are very sorry for the late follow-up,





We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)









Sincerely

Khou Sun

Microsoft Community Moderator

Hello Jack19001,



Thank you for posting in Microsoft Community.



Based on the description you posted, it seems that you have an issue with Xbox wherein you are unable to play multiplayer on your Grounded game as it won't connect to your Xbox app.



Let’s work together in finding the best solution to this issue.



For me to better understand the issue, I’d like to ask a few questions:

• Are you getting any error messages? If yes, kindly please provide a screenshot.

• What troubleshooting steps have you tried so far?



In the meantime, we would like you to provide us with some answers first to the questions above. In order for us to provide you with a more accurate solution.



We look forward to your reply,



Sincerely

Khou Sun

Microsoft Community Moderator

So , i need to keep xbox beta to be running on my back ground apps ,right ,while quitting from FH4 . Is there any cloud sync option in the x box beta app ?

Good luck when your parents ground you and take away your X-Box.

1 my m8 usese her pc to cam call me on x box which has alwaysed worked

2. its not a conecttivty problem its the app itself goes upto 80% then says finnished which is why msn isnt on the app