Groove

Maybe it will sound better once they change the name to Groove.

www.theverge.com/.../microsoft-groove-music-features

Hey iMasterLee -

Just to clarify, did you purchase a month of Groove with a credit card or did you redeem a prepaid one month Groove code? If you purchased a month, your best bet would be to reach out to
Groove Support via their Support page.The 'Contact Us' options can be found near the bottom of that page.

If you redeemed a prepaid one month Groove code, unfortunately you will not qualify for this promotion. Per the

Groove promotional page, in order to qualify for the 3 complimentary months of Groove, you had to have purchased one month at $9.99.

Let us know if you have additional questions.

Are you using the old Music app or the new Groove app. Microsoft changed from Xbox Music to Groove recently.

Have you tried resetting Groove Music App? https://www.windowscentral.com/how-reset-groove-music-app-windows-10

I am sincerely thinking about cancelling Groove if the videos do not make their way back to Groove. It was one of the features I enjoyed most.