Groove Music Unusable

Discus and support Groove Music Unusable in XBoX Games and Apps to solve the problem; Latest upgrade ran this morning. Now the music app stutters, restarts songs, and gets stuck. Please fix. 14fd5056-cbcb-4048-aeb6-c2fb5fb9bb8a Discussion in 'XBoX Games and Apps' started by Bill Wolff, May 7, 2016.

  1. Bill Wolff
    Bill Wolff Guest

    Groove Music Unusable


    Latest upgrade ran this morning. Now the music app stutters, restarts songs, and gets stuck. Please fix.

    :)
     
    Bill Wolff, May 7, 2016
    #1
  2. MrConrad69
    MrConrad69 Guest
    Forza Horizon 3 Groove Music Playlist not working

    Hi guys!

    Groove Music radio is not aviable for me. I don't have Groove Music radio and Groove Music playlist in audi settings. Groove playlist shuffle option not working also. Can i somehow use Groove Music Radio in FH3 in Poland? Leave a comment if you need more
    details.
     
    MrConrad69, May 7, 2016
    #2
  3. MrConrad69
    MrConrad69 Guest
    Groove Music not working i FH3. All stations and festivals unlocked

    Groove Music radio is not aviable for me. I don't have Groove Music radio and Groove Music playlist in audi settings. I unlocked all stations i FH3. Groove playlist shuffle option not working also. Can i somehow use Groove Music Radio in FH3 in Poland? Leave
    a comment if you need more details.
     
    MrConrad69, May 7, 2016
    #3
  4. dannyownz Win User

    Unused Groove Music Codes

    Hey there,

    Unfortunately the Xbox Forum team can't assist with Groove Music issues, sincere apologies for the frustrating route you have taken to receive assistance. Additionally, we are unable to process refunds or apply credit for these codes on the forums.

    The best route to take will be reaching out to Microsoft Support again to explain the issue. Please feel free to keep us posted on how it goes. Thanks for posting!
    Im on chat support with them now, and this is the direct message the lady gave me

    >Oh I do apologize for multiple department you have been cause originally this concern is actually on them, It can be on the Xbox accounts and billing.
  5. Mister Beep Win User

    Unused Groove Music Codes

    Hey there,

    Unfortunately the Xbox Forum team can't assist with Groove Music issues, sincere apologies for the frustrating route you have taken to receive assistance. Additionally, we are unable to process refunds or apply credit for these codes on the forums.

    The best route to take will be reaching out to Microsoft Support again to explain the issue. Please feel free to keep us posted on how it goes. Thanks for posting!
  6. Armageddon97 Win User

    Cant cast to grove music

    @Studbucket33 Thank you for your response. It's good to know that it's still being diligently worked on. Would it be possible to make the old version of blue groove available in the meantime (the one without background capabilities)? The update just converts
    it to the green groove, so the blue one goes completely unused. Does the new OS and implementation of background music make this impossible? Since the blue and green Groove apps have always been separate, it would be nice having the old, snappable version
    of blue groove back until its problems with enabling background music get sorted out.
  7. BigWiIIieStyIe Win User

    Music store

    Are you using the old Music app or the new Groove app. Microsoft changed from Xbox Music to Groove recently.
  8. PICK 34 Win User

    Will Xbox music sound quality improve ?

Thema:

Groove Music Unusable

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