Groove code

Discus and support Groove code in XBoX Sales and Promo to solve the problem; My Groove trial ended on the 17th but I never received my three month code. I've chatted in a few times and they confirmed I should have received it,... Discussion in 'XBoX Sales and Promo' started by WeeGazelle74630, Aug 29, 2017.

  1. WeeGazelle74630
    WeeGazelle74630 Guest

    Groove code


    My Groove trial ended on the 17th but I never received my three month code. I've chatted in a few times and they confirmed I should have received it, but were unable to get me a code because they were out. I was hoping this forum might be more helpful. Thanks!

    :)
     
    WeeGazelle74630, Aug 29, 2017
    #1
  2. KrystianRichardson
    KrystianRichardson Guest
    KrystianRichardson, Aug 29, 2017
    #2
  3. SOUTHWEST AZ
    SOUTHWEST AZ Guest
    Groove free 2 month pass

    I have not received the 2 months free code for Microsoft groove music that I should have received because I purchased a month of groove.
     
    SOUTHWEST AZ, Aug 29, 2017
    #3
  4. Mister Beep
    Mister Beep Guest

    Groove code

    Hey there,



    Where did you sign up for the Groove Music promotion, and which specific date? If it was on your Xbox One console through the dashboard ad, those codes will be sent in waves, and all eligible customers will receive their code within 30 days. If you signed
    up through the Xbox One dashboard, please post back here so we can take a deeper look!



    If you signed up through Groove Music's website, or through the Windows Store on Windows 10, you should also receive your code within 30 days in your Microsoft Account's email inbox. If you do not see a code come in within that time, you will want to reach
    out to
    Microsoft Support     or make a post on the
    Microsoft Groove forums    . We are only able to assist with promotions that are ran through the Xbox One dashboard.



    Hope this helps!
     
    Mister Beep, Aug 30, 2017
    #4
  5. WeeGazelle74630
    WeeGazelle74630 Guest
    I did it through the website. I talked to the chat support before and they referred me to Xbox chat support, but I'll try that forum. Thanks!
     
    WeeGazelle74630, Nov 3, 2018
    #5
  6. Miss Bijoux Win User

    Groove music pass free 3 months promotion

    Hey iMasterLee -

    Just to clarify, did you purchase a month of Groove with a credit card or did you redeem a prepaid one month Groove code? If you purchased a month, your best bet would be to reach out to
    Groove Support via their Support page.The 'Contact Us' options can be found near the bottom of that page.

    If you redeemed a prepaid one month Groove code, unfortunately you will not qualify for this promotion. Per the

    Groove promotional page    , in order to qualify for the 3 complimentary months of Groove, you had to have purchased one month at $9.99.

    Let us know if you have additional questions.
  7. Tommy.-- Win User

    Didn't receive my promotional code for 3 months of Groove Music

    Still no code for 3 months of Groove Music :-( !!
  8. Smwutches Win User

    Groove token

    Groove is a music service from Microsoft (http://music.microsoft.com) A groove token would basically be a prepaid code for the service. You would purchase one from a retailer.
  9. Miss Ghidorah Win User

    Microsoft groove 3 extra free months

    Hi there!

    Please check your messages for your Groove code. Thanks!
  10. Zygon63 Win User

    Groove, Four free month promotion

Thema:

Groove code

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