Groove 3-month promotion never recieved

Discus and support Groove 3-month promotion never recieved in XBoX Sales and Promo to solve the problem; I was told to create a new post to solve this issue. As many other threads here have mentioned, I never received the promotional codes promised to me... Discussion in 'XBoX Sales and Promo' started by JoyousTadpole, Sep 27, 2017.

  1. Groove 3-month promotion never recieved


    I was told to create a new post to solve this issue. As many other threads here have mentioned, I never received the promotional codes promised to me if I had signed up for a 1-month trial. There are many images in other posts showing the offer, so I will
    not add to it. My one month trial has since expired, but no codes have arrived. It clearly said that the codes should arrive before my trial expired.

    See my previous ticket for any other information:
    [MOD Removed - Please see
    Forum Guidelines
    ]


    :)
     
    JoyousTadpole, Sep 27, 2017
    #1
  2. rjvecw
    rjvecw Guest
    Never got 3 month groove code

    I was supposed to get 4 months of groove free. I never recieved the email with trial code for the 3 months
     
    rjvecw, Sep 27, 2017
    #2
  3. BradnKrit
    BradnKrit Guest
    BradnKrit, Sep 27, 2017
    #3
  4. Groove 3-month promotion never recieved

    Hey there JoyousTadpole,

    There is many different Groove Music promotions actually, in order to assist you best, we'd need to know where and how you signed up for a Groove Music trial offer. Can you please link us to the page with the promotion you did?

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Sep 28, 2017
    #4
  5. No problem. Here is the link where I found the promotion: https://www.microsoft.com/en-us/groove/default.aspx.

    I think I might have just signed up for it through my Groove Music app though. I'm pretty sure that when I opened the app, the same promotion was offered. I then clicked try 1-month trial, and then I was told the 3-month code would come in 30 days.

    Hopefully that helps.
     
    JoyousTadpole, Sep 28, 2017
    #5
  6. Thanks for the details!

    Since this promotion was obtained through the Groove Website/App and not on an Xbox One console, you'll actually want to post in the Microsoft Answers forums
    HERE. Make sure to post in the Music, Movies & TV section.

    The teams will be able to take a closer look and help there. Since it wasn't through the Xbox console, we don't have a way to fulfill it unfortunately.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Sep 28, 2017
    #6
  7. Alright, will do. I believe the link you provided was incorrect, as it linked back the Xbox forums. I submitted a post to this site: Microsoft Community. Please let me know if that is incorrect.
     
    JoyousTadpole, Sep 28, 2017
    #7
  8. Groove 3-month promotion never recieved

    That's correct, looks like there was a bug with the link I had posted, sorry about that!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 3, 2018
    #8
  9. Mister Mascot Win User

    Groove 3-month promotion never recieved

    Alright, will do. I believe the link you provided was incorrect, as it linked back the Xbox forums. I submitted a post to this site: https://answers.microsoft.com/en-us/. Please let me know if that is incorrect.
    That's correct, looks like there was a bug with the link I had posted, sorry about that!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  10. Mister Mascot Win User

    Groove 3-month promotion never recieved

    Hey there JoyousTadpole,

    There is many different Groove Music promotions actually, in order to assist you best, we'd need to know where and how you signed up for a Groove Music trial offer. Can you please link us to the page with the promotion you did?

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  11. Mister Mascot Win User

    Groove 3-month promotion never recieved

    I found it at this site: https://www.microsoft.com/en-us/groove/default.aspx.

    On the third tab it says "Try 1 month, get 3 more free."

    Hopefully this helps. Thanks!
    Thanks for the details!

    Since this promotion was obtained through the Groove Website/App and not on an Xbox One console, you'll actually want to post in the Microsoft Answers forums
    HERE. Make sure to post in the Music, Movies & TV section.

    The teams will be able to take a closer look and help there. Since it wasn't through the Xbox console, we don't have a way to fulfill it unfortunately.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  12. JoyousTadpole Win User

    Groove 3-month promotion never recieved

    No problem. Here is the link where I found the promotion: https://www.microsoft.com/en-us/groove/default.aspx.

    I think I might have just signed up for it through my Groove Music app though. I'm pretty sure that when I opened the app, the same promotion was offered. I then clicked try 1-month trial, and then I was told the 3-month code would come in 30 days.

    Hopefully that helps.
  13. JoyousTadpole Win User

    Groove 3-month promotion never recieved

    Alright, will do. I believe the link you provided was incorrect, as it linked back the Xbox forums. I submitted a post to this site: https://answers.microsoft.com/en-us/. Please let me know if that is incorrect.
Thema:

Groove 3-month promotion never recieved

Loading...
  1. Groove 3-month promotion never recieved - Similar Threads - Groove month promotion

  2. I just buyed a code for 3 month xbox live on the internet. But my account on xbox doesn't...

    in XBoX Accessibility
    I just buyed a code for 3 month xbox live on the internet. But my account on xbox doesn't...: I just buyed a code for 3 month xbox live on the internet. Then also redeemed it on the internet, instead of the xbox. But my account on the xbox is still without xbox live. I waited a few days...
  3. I have requested for a game return/refund. Its been 4 months since i have requested the...

    in XBoX on Windows
    I have requested for a game return/refund. Its been 4 months since i have requested the...: I have requested for a game return/refund. Its been 4 months since i have requested the refund still its under review and no updates on it. I didnt played that game and its pre order game, if the...
  4. I have been getting a monthly charge for ultimate month 1 for months for $19.99. I do not...

    in XBoX on Consoles
    I have been getting a monthly charge for ultimate month 1 for months for $19.99. I do not...: I have been getting a monthly charge for ultimate month 1 for months for $19.99. I do not use this or have any idea why I keep getting charged c9867296-1d19-4103-93df-4a1685a5001a
  5. Sorry I am late on my payment for my Xbox Live of 6.99 a month it went out when I haven't...

    in XBoX on Windows
    Sorry I am late on my payment for my Xbox Live of 6.99 a month it went out when I haven't...: Sorry I am late on my payment for my Xbox Live of 6.99 a month it went out when I haven't been paid I get paid on the 4th of each month I can pay it then if that is okay...
  6. I won 3 free months of Xbox Ultimate. Charged all 3 months for it. Cannot contact anyone...

    in XBoX on Windows
    I won 3 free months of Xbox Ultimate. Charged all 3 months for it. Cannot contact anyone...: Pretty shady work from a multi billion dollar business 5a4f200d-57dc-4434-b134-b47933d8b03b
  7. After 1 month my Game Pass PC subscription renewed but I am unable to play any EA Play Games

    in XBoX Games and Apps
    After 1 month my Game Pass PC subscription renewed but I am unable to play any EA Play Games: Hello, I bought Xbox Game Pass PC and I was playing F1 24 using the EA App. After this month's renewal when I tried opening it, it gives an error saying that I need to renew my Xbox Game Pass...
  8. It's been months. i don't understand. (minecraft issue)

    in XBoX Accessibility
    It's been months. i don't understand. (minecraft issue): so it's been about a month or two now, and i still can't join my friend's minecraft world on bedrock, i'm told (by minecraft) i need to "authenticate to microsoft services" I couldn't figure out...
  9. I have bought 2k25 and cloud gaming playing it for the last few months now doesnt load or open

    in XBoX Games and Apps
    I have bought 2k25 and cloud gaming playing it for the last few months now doesnt load or open: It stays on the the rocket page while loading then says cant load at this time 6f21962d-183d-47dd-88ea-18b504a48b2c
  10. Get Ready to Groove: The Rhythm Towers Demo Joins the Xbox Insider Program!

    in XboX Insiders
    Get Ready to Groove: The Rhythm Towers Demo Joins the Xbox Insider Program!: [IMG] submitted by /u/GuruKronos [link] [comments]