Groove 3-month promotion never recieved

Discus and support Groove 3-month promotion never recieved in XBoX Sales and Promo to solve the problem; I was told to create a new post to solve this issue. As many other threads here have mentioned, I never received the promotional codes promised to me... Discussion in 'XBoX Sales and Promo' started by JoyousTadpole, Sep 27, 2017.

  1. Groove 3-month promotion never recieved


    I was told to create a new post to solve this issue. As many other threads here have mentioned, I never received the promotional codes promised to me if I had signed up for a 1-month trial. There are many images in other posts showing the offer, so I will
    not add to it. My one month trial has since expired, but no codes have arrived. It clearly said that the codes should arrive before my trial expired.

    See my previous ticket for any other information:
    [MOD Removed - Please see
    Forum Guidelines
    ]


    :)
     
    JoyousTadpole, Sep 27, 2017
    #1
  2. rjvecw
    rjvecw Guest
    Never got 3 month groove code

    I was supposed to get 4 months of groove free. I never recieved the email with trial code for the 3 months
     
    rjvecw, Sep 27, 2017
    #2
  3. BradnKrit
    BradnKrit Guest
    BradnKrit, Sep 27, 2017
    #3
  4. Groove 3-month promotion never recieved

    Hey there JoyousTadpole,

    There is many different Groove Music promotions actually, in order to assist you best, we'd need to know where and how you signed up for a Groove Music trial offer. Can you please link us to the page with the promotion you did?

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Sep 28, 2017
    #4
  5. No problem. Here is the link where I found the promotion: https://www.microsoft.com/en-us/groove/default.aspx.

    I think I might have just signed up for it through my Groove Music app though. I'm pretty sure that when I opened the app, the same promotion was offered. I then clicked try 1-month trial, and then I was told the 3-month code would come in 30 days.

    Hopefully that helps.
     
    JoyousTadpole, Sep 28, 2017
    #5
  6. Thanks for the details!

    Since this promotion was obtained through the Groove Website/App and not on an Xbox One console, you'll actually want to post in the Microsoft Answers forums
    HERE. Make sure to post in the Music, Movies & TV section.

    The teams will be able to take a closer look and help there. Since it wasn't through the Xbox console, we don't have a way to fulfill it unfortunately.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Sep 28, 2017
    #6
  7. Alright, will do. I believe the link you provided was incorrect, as it linked back the Xbox forums. I submitted a post to this site: Microsoft Community. Please let me know if that is incorrect.
     
    JoyousTadpole, Sep 28, 2017
    #7
  8. Groove 3-month promotion never recieved

    That's correct, looks like there was a bug with the link I had posted, sorry about that!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 3, 2018
    #8
  9. Mister Mascot Win User

    Groove 3-month promotion never recieved

    Alright, will do. I believe the link you provided was incorrect, as it linked back the Xbox forums. I submitted a post to this site: https://answers.microsoft.com/en-us/. Please let me know if that is incorrect.
    That's correct, looks like there was a bug with the link I had posted, sorry about that!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  10. Mister Mascot Win User

    Groove 3-month promotion never recieved

    Hey there JoyousTadpole,

    There is many different Groove Music promotions actually, in order to assist you best, we'd need to know where and how you signed up for a Groove Music trial offer. Can you please link us to the page with the promotion you did?

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  11. Mister Mascot Win User

    Groove 3-month promotion never recieved

    I found it at this site: https://www.microsoft.com/en-us/groove/default.aspx.

    On the third tab it says "Try 1 month, get 3 more free."

    Hopefully this helps. Thanks!
    Thanks for the details!

    Since this promotion was obtained through the Groove Website/App and not on an Xbox One console, you'll actually want to post in the Microsoft Answers forums
    HERE. Make sure to post in the Music, Movies & TV section.

    The teams will be able to take a closer look and help there. Since it wasn't through the Xbox console, we don't have a way to fulfill it unfortunately.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  12. JoyousTadpole Win User

    Groove 3-month promotion never recieved

    No problem. Here is the link where I found the promotion: https://www.microsoft.com/en-us/groove/default.aspx.

    I think I might have just signed up for it through my Groove Music app though. I'm pretty sure that when I opened the app, the same promotion was offered. I then clicked try 1-month trial, and then I was told the 3-month code would come in 30 days.

    Hopefully that helps.
  13. JoyousTadpole Win User

    Groove 3-month promotion never recieved

    Alright, will do. I believe the link you provided was incorrect, as it linked back the Xbox forums. I submitted a post to this site: https://answers.microsoft.com/en-us/. Please let me know if that is incorrect.
Thema:

Groove 3-month promotion never recieved

Loading...
  1. Groove 3-month promotion never recieved - Similar Threads - Groove month promotion

  2. Is xbox game pass still a good value if you play only a few games a month?

    in XboX Insiders
    Is xbox game pass still a good value if you play only a few games a month?: I rotate through a couple of mid-size games each month on Series X and sometimes PC. I’m weighing xbox game pass against just buying the few games I know I’ll finish. With the new tiers, Premium...
  3. Xbox will not work ever in the last months!!!

    in XboX Insiders
    Xbox will not work ever in the last months!!!: Microsoft Store isn't working, gamepass renew subscription isn't working, can't renew it, it's not my internet because it was working for years until all of a sudden it did this, I'm stressed and...
  4. 1 month game pass ultimate UK KEY

    in XboX Insiders
    1 month game pass ultimate UK KEY: Hi i have 12 months essential and want to expand it to ultimate, i have mistakenly bought wrong region key i would happy to trade it for same game pass ultimate key but for japan ( i think it's a...
  5. Could anyone please help me with a free month code ?

    in XboX Insiders
    Could anyone please help me with a free month code ?: My girl friend just finally got her Xbox back from Her brother and I wanted to show her the new battle field royal rumble. And I know because I’ve had em before that people sometimes have free...
  6. Game Pass monthly 8-pack My Rewards tracking issue

    in XboX Insiders
    Game Pass monthly 8-pack My Rewards tracking issue: Been an issue for over a week now where it is not tracking any new games for this specific section of My Rewards. Like currently played The Outer Worlds and Age of Empires 2 and get both...
  7. What would you do with over one thousand dollars in extra monthly income?

    in XboX Insiders
    What would you do with over one thousand dollars in extra monthly income?: I know what I’d do, sleep a lot better at night. How about you? submitted by /u/Pluarius [link] [comments]
  8. a few months ago i bought astroneer but i never had a chance to play it i want to try it...

    in XBoX Games and Apps
    a few months ago i bought astroneer but i never had a chance to play it i want to try it...: [img] a few months ago i bought astroneer but i never had a chance to play it i want to try it right now but i cant find it in my library ( i attached my receipt) please help me i really want to...
  9. My account strike (1) will the strike be removed from my total of strikes after 6 months?...

    in XBoX Accessibility
    My account strike (1) will the strike be removed from my total of strikes after 6 months?...: Will my warmings reset back to 0/8 after a few months yes or no??? a7cfa612-4715-4992-9fe6-e924bf12a88f
  10. Get Ready to Groove: The Rhythm Towers Demo Joins the Xbox Insider Program!

    in XboX Insiders
    Get Ready to Groove: The Rhythm Towers Demo Joins the Xbox Insider Program!: [IMG] submitted by /u/GuruKronos [link] [comments]