Griefs quant à l'utilisation de la Xbox One

Bonjour,

C'est étrange, je ne pense pas un piratage mais par sécurité, je t'invite changer ton mot de passe de ton compte Microsoft.

Je ne comprend pas trop ce que tu veux dire par "Nero x64", as-tu une capture d'écran de ça afin que je puisse avoir plus de détail sur ce problème ?

Hello,

It's strange, I don't think it's a hacking but for security, I invite you to change your password of your Microsoft account.

I don't really understand what you mean by "Nero x64", do you have a screenshot of this so I can have more details about this problem?

Translation:

Hello,

I complain about the functionality of the xbox one because having uninstalled the jurassic park game from my console with the uninstall function.

I restart the console and I realize that the jurassic park game always appears, and by going to information on the title, we see written, nero characters then x64;

Then, chat support was impossible to start, since the web page, whether on the phone or the PC, was refreshed 5 times in a row.

Am I hacked? if this is the case it annoys me, since the microsoft service cannot be reached.

Can you remedy this type of thing.

Thank you

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Answer:

Hi, I am sorry for your issues, but don't worry, in my opinion this is only a bug and you have not been hacked! I had similar problems in the past with other games that remained stuck in my games even if I have already unistalled them... I solved with a
soft reset of the console: push the xbox logo for 10 seconds till complete shutdown -> disconnect the power cable -> reconnect and restart the console -> the game should be canceled.

If you have not yet solved with this you can do an hard reset: Open settings -> go to system -> console info -> select "reset" console -> choose "reset and keep my games and app" (try this first) -> wait until completion of the procedure -> try if the problem
is still there

If you are still having problems, try the same procedure but instead of "reset and keep my games and app" choose "reset and remove everything" (keep in mind that after doing this you will ned to re-install all your games and
apps).

Good Luck!

Salut Raven487025, tu peux nous en dire plus ? Tu as désinstallé le jeu, ça c'est bon. Où le vois tu apparaître encore ? Sur le Dashboard
? La c'est normal surtout si tu l'a lancé récemment, il disparaîtra très vite, pas de soucis. Dans l'onglet jeux et applications ? Il peut s'agir de tes sauvegardes et non du jeux lui même. Je ne pense pas non plus un piratage, ne t'inquiètes pas. Essayes
de nous envoyer un screenshot ou plus d'informations.

La même chose pour moi, je désinstalle l'application, je la réinstalle et toujours incapable de l'utiliser

Tu l'utilise pour des jeux de gestion plus tourné version pc , mais certain joueurs comme sur sea of thieve on un trop grand avantage avec la sourie et le clavier