Green Xbox One logo Screen

keywati · Aug 1, 2020

When I power on my xbox it stays stuck on the start-up green Xbox One logo screen for a few minutes then goes into a black screen. Would anyone happen to know how to help me fix this issue with my xbox system. I’d highly appreciate it.

:)

HaVoC3811

Just opened mine up for Christmas and all it displays is the initial green screen with the xbox one logo and name. HELP!

Character

You know the little short video that plays on an xbox one x before the xbox green screen logo? Thats when its static/snowy. Then it shows the normal xbox logo. When trying to use any video streaming app is when all i see is green screen with audio.

I tried what you suggested, it went to 680x680 like you said but it only dispayed the static/snowy screen in lower quality and still experienced the green screen with audio only on netflix and hulu.

PluralQuasar94

It just usually stays on the green screen with the xbox one logo on screen and sometimes (rarely) it goes to the home screen but will not let me do much of anything, not even go to settings!

XBF Steven R

Hey there

keywati

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could be pretty discouraging of an issue. I suggest trying the steps outlined in our
blank screen support page.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

cadams77

Unfortunately I can't even get that far. All I see is a green screen with the Xbox one logo. Hopefully there's a fix.

Green Xbox One logo Screen