Green Screen when trying to stream 4k videos from my PC to XBox One

BBell29 · Feb 22, 2017

I just recently purchased a 4K TV and when I try to stream a 4K video that's on my PC to my XBox One, all I get is sound and a green screen on my TV when I right-click the video and select Cast To Xbox One. Every video that isn't 4K works just fine, so
I'm just wondering how I would go about being able to play 4K video on my XBox One using the Movies and TV app that I have always used for every non-4K video.

:)

BIack FIash · Feb 22, 2017

Green Screen while playing 4K Content?

I have the Xbox One S and enabled 4K UHD in the settings with a Sony Bravia 55" x700d 4K TV with HDR. When I try to stream 4K content from my Xbox via DNLA or through Microsoft Edge, I get a huge green screen and the video plays but the screen is just green.
Any solution for that?

WineWillWin · Feb 22, 2017

Green screen when playing a 4k video in the media player app.

When I try to play 4K mov video from my Drone (DJI) I get a green screen in the Media player app. (there is preview tile.) the television is a Samsung and the Xbox one S is in 4K UHD mode. (the video plays well on my PC, TV native app etc...)

BBell29 · Mar 16, 2017

Am I seriously the only person who's had this problem? Would like to know how to fix this issue as it's frustrating having a 4K TV and an XBox One with 4K support and not be able to stream 4K videos that I have stored on my PC to my XBox One.

BBell29

Am I seriously the only person who's had this problem? Would like to know how to fix this issue as it's frustrating having a 4K TV and an XBox One with 4K support and not be able to stream 4K videos that I have stored on my PC to my XBox One.

Character

You know the little short video that plays on an xbox one x before the xbox green screen logo? Thats when its static/snowy. Then it shows the normal xbox logo. When trying to use any video streaming app is when all i see is green screen with audio.

I tried what you suggested, it went to 680x680 like you said but it only dispayed the static/snowy screen in lower quality and still experienced the green screen with audio only on netflix and hulu.

ARMA VIVA

I am having the same experience as ItsParN. I have the Samsung UHD 7250. The smart hub Netflix and Amazon are in Ultra HD when streaming. The Xbox One S dashboard is in 4k or upscale 4k except the Ultra Blu Rays that I try. When I put those in it goes
back to 1080P. Advanced video options in the settings show green check marks for my tv 4K options. The Xbox One S Netflix app doesn't not show the 4k Ultra content. Neither does the Amazon app.

Arminator

Upload Studio in combination with the depth information from a Kinect Camera was/is able to remove the background of a video. I've seen an example for that on a fair when the Xbox One was launched when they demonstrated Upload Studio. However, since then
a lot of features including Kinect were removed, and I don't know if that still works.

Either way, it wouldn't have worked for live streaming like Twitch or Mixer.

So if you still have a Kinect Camera, it would be a good idea as Mistress Sara suggests to post that idea on the Uservoice site.

If you don't have a Kinect, you would need the PC setup, with a green screen behind you, and the PC streaming software using the Chroma Key feature (if your streaming software has such a feature) to remove everything green from the video.

Just make sure to not wear a green shirt, unless you want to be a bodyless floating head and hands in your video ;-)

JCSWW

I don't believe the XBOX One S supports 30Hz at 3840X2160. My 4k doesn't support 60Hz but does support 50Hz, 30Hz, and 24Hz and I can't get anything on the XBOX One to work in 4k, including setting the TV Resolution. YouTube will not offer the option to
play in 4k and Media Player provides a green screen when playing a 4k MP4. There is no 30Hz option that I see in the Advanced Video Settings.

Green Screen when trying to stream 4k videos from my PC to XBox One