Gray line in the middle of the screen

The map looks the same as before I loaded the Lego Speed Champions. The only evidence of it is on the line across the top of the home screen, where it is grayed out along with everything else except the Design tab.

It may be best to reach out to the official Chat/Phone Team for additional assistance:
xbx.lv/rqQZaL

From the home screen, press the menu button on your controller (that's the one with the 3 horizontal lines on it), then go to "settings" - from there, choose "sign in, security, and pass key" on the left and there is where you will find the auto-sign in
option in the middle of the screen. Hope that helps!

It should say on the on screen keyboard in the bottom right corner that the Menu key is enter.

Either highlight that and hit 'A' or press the menu key on the controller. (That's the one in the middle on the right with 3 lines stacked on top of each other.)

Reset display setting to factory default.

• Make sure the disc tray is empty.
• Turn on the console.
• On the controller, press and hold the right trigger and Y.

This will reset video to factory setting and then your console will restart.

I am just going to keep throwing ideas out there.