Graphical Issues and crashes on Xbox One started with Chapter 14

Discus and support Graphical Issues and crashes on Xbox One started with Chapter 14 in XBoX Games and Apps to solve the problem; Hi all, since chapter 14 I have to deal with several graphic issues, crashes and a kind of broken savegames (when I try to load the game i get back to... Discussion in 'XBoX Games and Apps' started by ARCMereel, Jan 10, 2017.

  1. ARCMereel
    ARCMereel Guest

    Graphical Issues and crashes on Xbox One started with Chapter 14


    Hi all,

    since chapter 14 I have to deal with several graphic issues, crashes and a kind of broken savegames (when I try to load the game i get back to the startscreen).

    I tried out a new game and older savegames which worked flawlessly. I've also tried to reinstall the game.

    Is there anybody with similar problems? It really drives me crazy. Is the game cd defect, is it maybe the xbox? I don't get it. :-(

    :)
     
    ARCMereel, Jan 10, 2017
    #1
  2. Bazajaytee
    Bazajaytee Guest
    Games are crashing to the dashboard.

    When do they crash? Is it on boot up or after playing for a while?

    The graphical issues suggest overheating or another problem. If you play for a while before the crash it could be overheating so make sure the console has plenty of air flow and check for any dust build up over the vents.

    If it crashes/has graphical issues straight away you could have hardware problems that could only be resolved with a service.
     
    Bazajaytee, Jan 10, 2017
    #2
  3. VeeTr3x
    VeeTr3x Guest
    Xbox one graphical issues after preview update

    Hey everyone. So I'm having some graphical issues with my XBOX ONE games after that 256mb preview update that recently launched. Before that update it was all good but after I updated my console, it had graphical issues with almost all games. Graphical issues
    like in Forza 5 the roads and boundaries seem to disappear and then reappear after 2 3 seconds. Also I had app crashes, freezing and other issues as well. One thing I would like to point here is that, when I updated my console, I had a power failure of the
    whole house and Xbox was still on (it was fully updated till then). But this kind of thing already happened twice or thrice before but I never had problems like that. So can anyone tell me whether its my XBOX which is malfunctioning or is it that update?
     
    VeeTr3x, Jan 10, 2017
    #3
  4. ARCMereel
    ARCMereel Guest

    Graphical Issues and crashes on Xbox One started with Chapter 14

    Nobody with similar problems or any solution?

    I tried also a cold start of the Xbox which Square Enix mentioned to me as a possible Solution

    1. Shutdown by pressing power button 10 secs.

    2. Plug out the power cable for 2 Minutes

    3. Plug it back in and start.

    Didn't helped at all :-(
     
    ARCMereel, Jan 11, 2017
    #4
  5. Mister Beep
    Mister Beep Guest
    Hey there!

    Sorry to hear about the issue! If the issue persists after the steps you've taken, the next best step to try is to uninstall and reinstall the game. You can find steps for that on our

    Uninstall Xbox One games     page.

    Keep us posted!
     
    Mister Beep, Nov 2, 2018
    #5
  6. ARCMereel Win User

    Graphical Issues and crashes on Xbox One started with Chapter 14

    Nobody with similar problems or any solution?

    I tried also a cold start of the Xbox which Square Enix mentioned to me as a possible Solution

    1. Shutdown by pressing power button 10 secs.

    2. Plug out the power cable for 2 Minutes

    3. Plug it back in and start.

    Didn't helped at all :-(
  7. Mister Beep Win User

    Graphical Issues and crashes on Xbox One started with Chapter 14

    Hey there!

    Sorry to hear about the issue! If the issue persists after the steps you've taken, the next best step to try is to uninstall and reinstall the game. You can find steps for that on our

    Uninstall Xbox One games     page.

    Keep us posted!
  8. brandiesel1 Win User

    Alien Isolation (Mod edit: Possible spoilers).

    I had the game crash twice on me last night, but then it ran ok. I had to play a different game to make sure my console was ok. It is.

    I keep getting rail gun ammo so I'm assuming a rail gun is around somewhere. I just started chapter 14. Only 5 chapters to go. I can't wait to beat it so I can play it on easy and have a proper look around.
  9. teaANDcrrumpets Win User

    Dead island freeze while loading

    I'm getting the same thing but on Chapter 14 "The Purest Evil" and it freezes on loading 'Tomb of Natives'! I really don't want to start again!
  10. princeofpeace25 Win User

    Tell Me Why Chapter 3 not opening correctly

    I also have the same problem it shows as chapter 2 and 3 are downloaded on my Xbox one but I can't see an option to start chapter 2. I can go to replay in collectible mode and it will say all progress will be lost. How can I start chapter 2 ?

    Shows both chapter 2 and 3 installed on xbox one
Thema:

Graphical Issues and crashes on Xbox One started with Chapter 14

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