Graphic card apparently supported - can't use DVR to record

Discus and support Graphic card apparently supported - can't use DVR to record in XBoX Games and Apps to solve the problem; Aha... so I'm not the only one with this problem. Radeon HD 7800 here. Latest drivers installed. Disappointment abounds. Discussion in 'XBoX Games and Apps' started by GrumpyHobNob, Aug 15, 2015.

  1. Graphic card apparently supported - can't use DVR to record


    Aha... so I'm not the only one with this problem.

    Radeon HD 7800 here. Latest drivers installed.

    Disappointment abounds.
     
    FriendlyMugger, Feb 29, 2016
    #16
  2. IHDADPOW
    IHDADPOW Guest
    Also have the same problem. I have a R9 280X.
     
    IHDADPOW, Mar 19, 2016
    #17
  3. I'm yet another experiencing this problem.

    I have an "AMD Radeon R9 200 / HD 7900 Series" graphics card (according to Device Manager) which is also in the list of requirements.

    I did chat to MS support about this, which suggested I post the issue in a dead forum :S

    They did get me to try updating graphics drivers, uninstalling the XBox App (using PowerShell) then reinstalling it, and finally checking if Windows is up to date (which it was). None worked.

    The final suggestion was to reformat the harddrive, which isn't really an option for me. Especially when seeing that others have the same problem, it's not my PC.
     
    Gina Therese Hvidsten, Mar 28, 2016
    #18
  4. Graphic card apparently supported - can't use DVR to record

    I've created a suggestion the the Xbox Feedback site. Feel free to vote it up so that it gets more attention:
    [Mod Removed - Please do not self-promote feedback ideas. Please see Forum Guidelines.]
     
    Gina Therese Hvidsten, Mar 29, 2016
    #19
  5. IHDADPOW
    IHDADPOW Guest
    Your suggestion has been deleted. :/
     
    IHDADPOW, Apr 27, 2016
    #20
  6. Eric Rohler
    Eric Rohler Guest
    Same problem.

    RAM: 32gb

    GPU: AMD Radeon R9 380

    CPU: AMD FX-8370
     
    Eric Rohler, May 3, 2016
    #21
  7. goldhaxx
    goldhaxx Guest
    I also have this issue, HD 7970 installed.
     
    goldhaxx, May 4, 2016
    #22
  8. Graphic card apparently supported - can't use DVR to record

    FUNNY how a MOD ........ can DELETE a feedback idea, BUT can't find the time to find out IF / WHEN Microsoft will be DEALING with OUR particular PROBLEM.
     
    Braintrust411, May 28, 2016
    #23
  9. Sorry, but OUR problem has been ONGOING since the FIRST download of WINDOWS 10 to PC.

    YET, Microsoft nor their "most helpful and comprehensive forums created for the public.", has YET to comment on it. If MOD's would just look, this is NOT JUST a handful of customers, BUT, a substantial customer base.

    BUT......................... I guess...................... Microsoft would rather FORCE (if media is to be believed) people to install Windows 10, .............. THAN ............ to spend time ..... FIXING it so WE could have "rave reviews" for those who
    are 'lagging" to install it .

    I (for one), have stopped telling my customers to "install" it.

    Why bother, when they can't FIX the problems that exist on the Computers running it ?
     
    Braintrust411, May 28, 2016
    #24
  10. Eric Rohler
    Eric Rohler Guest
    Same problem with R9 380..
     
    Eric Rohler, Jun 25, 2016
    #25
  11. Funny......... 1 month SINCE LAST person POSTED ......................................................................... and STILL NO RESPONSE.
     
    Braintrust411, Jul 25, 2016
    #26
  12. GrumpyHobNob
    GrumpyHobNob Guest
    I thought maybe after the update for Xbox and the Xbox App it might work... nope. Come on Microsoft, there might just be a few people posting in this thread, but there are other threads, and loads of other people with the same problem. It can't be our computers...

    If a mod sees this, please try forwarding this to whatever kind of support/techy it concerns.
     
    GrumpyHobNob, Aug 2, 2016
    #27
  13. IHDADPOW
    IHDADPOW Guest

    Graphic card apparently supported - can't use DVR to record

    I was hoping for the same as GrumpyHobNob, but indeed still no fix. WTH Microsoft?
     
    IHDADPOW, Aug 3, 2016
    #28
  14. IHDADPOW
    IHDADPOW Guest
    Game DVR seems to work again here for some reason!
     
    IHDADPOW, Aug 8, 2016
    #29
  15. Invag Prune
    Invag Prune Guest
    Mine doesn't work either...

    I have an NVidia GeForce 610 which is within the requirements (GeForce 600 or above required)

    Please help mods!!!
     
    Invag Prune, Sep 12, 2016
    #30
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Graphic card apparently supported - can't use DVR to record

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