GOW Elite controller going bad xbox says they won't replace or fix

Discus and support GOW Elite controller going bad xbox says they won't replace or fix in XBoX on Consoles to solve the problem; Tech support told me it is only under 90 day warranty,so a $200 dollar controller breaks in 5 months and you won't fix it? Disappointed in microsoft... Discussion in 'XBoX on Consoles' started by Warrior Scholar, Mar 9, 2017.

  1. Warrior Scholar
    Warrior Scholar Guest

    GOW Elite controller going bad xbox says they won't replace or fix


    Tech support told me it is only under 90 day warranty,so a $200 dollar controller breaks in 5 months and you won't fix it? Disappointed in microsoft products to say the least.

    :)
     
    Warrior Scholar, Mar 9, 2017
    #1
  2. Dizzy Squirrel
    Dizzy Squirrel Guest
    Will you be buying an Xbox One S?

    I have the GoW 4 2TB edition on preorder, along with a matching GoW Elite controller so I hope it's worth it. GOW Elite controller going bad xbox says they won't replace or fix :)
     
    Dizzy Squirrel, Mar 9, 2017
    #2
  3. brandiesel1
    brandiesel1 Guest
    Xbox controller

    Is it a standard controller or an Elite controller?

    If it’s standard you’ll have to replace the controller unfortunately. If it’s an elite you can get it serviced or replaced if it’s still under warranty.
     
    brandiesel1, Mar 9, 2017
    #3
  4. Eric_391 Win User

    Xbox elite series 2 controller.

    I bought 2 of these controllers and the LB button stopped working and there was stick drift. Sent it back and they replaced one. Just sent it and the second controller had the exact same problems. Microsoft will not replace the second. So they have $250
    and I have a useless Elite 2 controller. You would think for that money you would get more then a couple of months from it. They must know these are faulty and if there is a class action to be taken I'm in. These controllers are a rip. Go to Walmart and get
    a knock off, you won't feel as bad when you throw it away after a few months just like the Elite.
  5. brandiesel1 Win User

    GoW 4 Elite controller replacement

    I wouldn't send the cable. I'm sure they have a USB cable to check it.
  6. DigitalAssassin Win User

    Anyone know what to do for a broken Elite controller?

  7. Thy Death Win User

    Xbox one elite controller rubber grips coming off

    I had the same issue, unfortunately it was with the super limited Gears of War edition elite controller, so there was nothing they could do about it because I would have to send it in for the black standard version.

    Only options you have is try to re glue them on, but it won't matter long as the rubber strenches and won't fit at all. Mine is a mess. Or, you can call customer support and they will make a ticket for you to send it in to get a replacement one, at least
    that's what my only option was.



    But no way was I going to send in my limited GoW one just to have them throw it away. It's disappointing for sure.
  8. Thy Death Win User

    ELITE CONTROLLER RUBBER GRIPS FALLING OFF

    I had the same issue, unfortunately it was with the super limited Gears of War edition elite controller, so there was nothing they could do about it because I would have to send it in for the black standard version.

    Only options you have is try to re glue them on, but it won't matter long as the rubber strenches and won't fit at all. Mine is a mess. Or, you can call customer support and they will make a ticket for you to send it in to get a replacement one, at least
    that's what my only option was.

    But no way was I going to send in my limited GoW one just to have them throw it away. It's disappointing for sure.
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GOW Elite controller going bad xbox says they won't replace or fix

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