Got Xbox One for Christmas and it won't update. (Initial Setup Problems)

Discus and support Got Xbox One for Christmas and it won't update. (Initial Setup Problems) in XBoX on Consoles to solve the problem; I have an Xbox One with 1 Tb hard drive. I just got the console for Christmas this morning. I checked that all of the wires are hooked up correctly,... Discussion in 'XBoX on Consoles' started by JediGuy24, Dec 25, 2015.

  1. JediGuy24
    JediGuy24 Guest

    Got Xbox One for Christmas and it won't update. (Initial Setup Problems)


    I have an Xbox One with 1 Tb hard drive. I just got the console for Christmas this morning. I checked that all of the wires are hooked up correctly, and I have followed all of the steps on xbox.com/xboxone/update/help. I can answer nearly any question,
    please ask for more details if you need them. I keep getting the error screen that says "There was a problem with the update". Please help!

    :)
     
    JediGuy24, Dec 25, 2015
    #1
  2. RichB2K
    RichB2K Guest
    My brand new Xbox can't connect to the internet

    Just an S a couple days after christmas. Wire connection and it will not recognize wired connection after initial setup update. Switched back in the old xbox one and it works fine. old xbox even connects wirelessly with no problems. took my S over a family
    members house and it connected no problem. I don't get it either.
     
    RichB2K, Dec 25, 2015
    #2
  3. Pantera10175
    Pantera10175 Guest
    Xbox one update issues

    Really *** right now,got my son and I an Xbox one for Christmas and can't use it!! Took over an hour to update, finally complete, update loaded and then shut down, turned back on and said its time to update and it won't, so now I have a $400 black box and
    a pretty upset kid!! Merry f...ing Christmas
     
    Pantera10175, Dec 25, 2015
    #3
  4. Got Xbox One for Christmas and it won't update. (Initial Setup Problems)

    How are you connected to the internet ? Wired or wireless , modem and router (model #'s ) and isp ?
     
    RobertBuckalew, Dec 25, 2015
    #4
  5. RHIN0CERUSS
    RHIN0CERUSS Guest
    I just bought my little brother a new xbox one and I am having the same issue. Can't do an offline update either because I can't get to the dashboard to go to settings to do so. Apparently you need this initial update for it to even function. I brought
    my xbox home and it connects online and works just fine. Hard reset, reset router and tried hard wiring it and still nothing. Troubleshooting tool says it needs to be repaired after all the steps.
     
    RHIN0CERUSS, Dec 25, 2015
    #5
  6. Mathematik
    Mathematik Guest
    The Xbox we bought will not even make it that far. It goes into the logo screen and straight to the systems error mess. Won't even accept the offline update. This is a mess as my stepson can't even play and my wife got it through her job program and we have
    lost the receipt
     
    Mathematik, Oct 31, 2018
    #6
  7. RHIN0CERUSS Win User

    Got Xbox One for Christmas and it won't update. (Initial Setup Problems)

    I just bought my little brother a new xbox one and I am having the same issue. Can't do an offline update either because I can't get to the dashboard to go to settings to do so. Apparently you need this initial update for it to even function. I brought
    my xbox home and it connects online and works just fine. Hard reset, reset router and tried hard wiring it and still nothing. Troubleshooting tool says it needs to be repaired after all the steps.
  8. RobertBuckalew Win User

    Got Xbox One for Christmas and it won't update. (Initial Setup Problems)

    How are you connected to the internet ? Wired or wireless , modem and router (model #'s ) and isp ?
  9. Mathematik Win User

    Got Xbox One for Christmas and it won't update. (Initial Setup Problems)

    The Xbox we bought will not even make it that far. It goes into the logo screen and straight to the systems error mess. Won't even accept the offline update. This is a mess as my stepson can't even play and my wife got it through her job program and we have
    lost the receipt
  10. Fred420170 Win User

    No longer getting Surround sound when watching TV through XBO

    I got the new one.. and it's the same problem.. The console was sending 5.1 until it updated during initial setup... definitely something the update *** up...
  11. RichB2K Win User

    My brand new Xbox can't connect to the internet

    Just an S a couple days after christmas. Wire connection and it will not recognize wired connection after initial setup update. Switched back in the old xbox one and it works fine. old xbox even connects wirelessly with no problems. took my S over a family
    members house and it connected no problem. I don't get it either.
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Got Xbox One for Christmas and it won't update. (Initial Setup Problems)

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