Got live but can't call or play online

Discus and support Got live but can't call or play online in XBoX on Consoles to solve the problem; Hello, I have bought a 12 month subscription code and added it in my account. This website tells me that I got xbox live active. But when I try to... Discussion in 'XBoX on Consoles' started by Grim Kogarasu, Dec 4, 2017.

  1. Got live but can't call or play online


    Hello,

    I have bought a 12 month subscription code and added it in my account.

    This website tells me that I got xbox live active.

    But when I try to invite a friend into my group for voice discussion I get a screen that propose to buy xbox live to be able to do so...

    I also can't play multiplayer games at all.

    This worked before with the free 14 days I got.

    Would it be possible to get some help ?

    Thank you,

    :)
     
    Grim Kogarasu, Dec 4, 2017
    #1
  2. goalcha
    goalcha Guest
    Small problem with XBOX Live Gold.

    Yup, i've got this error : PBR40441

    And they said - i have to wait, cuz i can't buy it again, but still i can't play online.

    It seems like i've got Xbox live gold (in informations about xbox account in microsoft site), but i cant play online.

    So it looks like i've got XLG(site), but i dont have it (console).

    So, i know ur answer - i can wait 30 days, or i have to call to microsoft support, right ? Got live but can't call or play online :)
     
    goalcha, Dec 4, 2017
    #2
  3. I can't play online

    Ii got an Xbox Live Gold subscription but i can't play online.
     
    charlieboy29049, Dec 4, 2017
    #3
  4. goalcha Win User

    Small problem with XBOX Live Gold.

    Yup, i've got this error : PBR40441

    And they said - i have to wait, cuz i can't buy it again, but still i can't play online.

    It seems like i've got Xbox live gold (in informations about xbox account in microsoft site), but i cant play online.

    So it looks like i've got XLG(site), but i dont have it (console).

    So, i know ur answer - i can wait 30 days, or i have to call to microsoft support, right ? :)
  5. PunisherSkull10 Win User

    Black ops 2 not working

    My black ops 2 and other call of duty games I have are giving me some problems. When I put in a call of duty game it will disconnect me from xbox live and says that I need to sign in with my Microsoft account when I was signed in to xbox live I got disconnected.
    When I do type my password for my email it gives me an error message and I can't play cod online and I can't sign back in xbox live unless I shut off my xbox
  6. Omega Ayane Win User

    Trivial Pursuit Live - Unable to play online Xbox 360

    I can't play online either :( and I got it to play with friends online specifically :(
  7. DIPDIP0TAT0CH1P Win User

    Got one year Xbox live but can't play online?

    Check you xbox one account here

    https://account.microsoft.com/services?lang=en-gb

    and check if you can see the subscription here, usually the expiry date will confirm if it has been accepted.

    If it is there try a power cycle of the xbox to see if that resolves the issue, also try removing and re-adding your account on the xbox as a TS step.

    http://support.xbox.com/en-GB/xbox-one/console/power-cycle-console

    https://support.xbox.com/en-GB/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

    If you found this post helpful, please remember to up vote.
  8. youngman78 Win User

    Advanced Warfare: Cannot play online

    I can't play online with my xbox one with advanced warfare at all tried to connect to online and it kicks me off. My live works with all my other games but doesn't work for call of duty advanced warfare this is real frustrating.
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Got live but can't call or play online

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