Got communication banned and it wasn’t me

Hello, Edward. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Please go to the Xbox enforcement website. You can see the length of the ban and submit a case review if eligible:

https://enforcement.xbox.com

To learn how to submit a case review and check your case review status, please refer to:

https://support.xbox.com/en-US/help/family-onli...

Feel free to ask back any questions and please let me know how it goes.

I had a communications Ban for sending a cuss word message to a player who wasn’t initially harassing me. The enforcement team website doesn’t have any information on my suspension and no way of contacting there team. Pretty pathetic. No accountability at all.

But the message didn’t brake the rules. Wasn’t harassment, profanity or violence. Which is why I got confused as to why I got banned. Says harassment but how is it harassment?

I don’t think you get what I said the account that got my entire console banned only has 2 messaging suspensions and has never once played any multiplayer it wasn’t constant on this second it was only every now and then that we would message people on it but it wasn’t even harassing or cursing and they gave a 15 day ban for my entire console where I could not even play on my main that is wrong and your wrong my friend on PlayStation says they are a lot more easygoing people can make their usernames profanity and sexual and their gamer pics sony doesn’t ban them over simple messaging they got no proof that account ever harassed anyone on multiplayer cause guess what it’s never even played one 😂 so basically they banned it just over the few messages that we did throughout the years months apart it wasn’t constant they don’t listen to their community they do what they see is fit even banning innocents for another example my best friend got permanently banned when his account has never once messaged anyone and he only had one suspension that is suspicious how they perma banned someone without a explanation I have seen it across the forums people are getting wrongly banned when their accounts have done no offenses.

I got a ban for telling someone they are **** bcuz they called me a noob and now i got communication ban