Got charged twice for a game

Discus and support Got charged twice for a game in XBoX Sales and Promo to solve the problem; I tried to buy Farming simulator 19 on the xbox store through Ideal. At first the pop-ups got blocked so i thought it wasn't working. When i saw the... Discussion in 'XBoX Sales and Promo' started by Wouter Jansen 94, Feb 5, 2019.

  1. Got charged twice for a game


    I tried to buy Farming simulator 19 on the xbox store through Ideal. At first the pop-ups got blocked so i thought it wasn't working.

    When i saw the block, i opened one of the pop-ups and followed the steps to pay for the game.

    When it was completed i got a message:

    Your payment is being processed Go back to the Microsoft Store to download your purchase. If you have closed the Microsoft Store, open it, go to the product, and select Buy. The amount is not debited
    twice.

    So i opened the microsoft store and clicked Buy. Then i checked my bank account, and saw that the game was charged on my normal bank account, and my credit card account.

    :)
     
    Wouter Jansen 94, Feb 5, 2019
    #1
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Got charged twice for a game