Got charged twice for a game.

Discus and support Got charged twice for a game. in XBoX Games and Apps to solve the problem; I purchased a game for my Xbox one for 20 dollars using a giftcard. When I made the purchase not only did my credit card get charged but I also lost... Discussion in 'XBoX Games and Apps' started by TheRealJay567u2, Sep 9, 2018.

  1. TheRealJay567u2
    TheRealJay567u2 Guest

    Got charged twice for a game.


    I purchased a game for my Xbox one for 20 dollars using a giftcard. When I made the purchase not only did my credit card get charged but I also lost the money on the giftcard. Can someone from Customer Support maybe help out?

    :)
     
    TheRealJay567u2, Sep 9, 2018
    #1
  2. Typhoon Justin
    Typhoon Justin Guest
    Got charged twice

    I bought COD Ghosts for the 360 as a digital download and then reinstalled on the xbox one. I bought the game and the extra slot pack on the 360 and when I got it on the xbox one it didn't charge me anything at first until I got the slot pack for it. It
    charged me $15 more after I already got it for the 360. I don't even like the game that much and to be charged again for just wanting more games on the xbox one. It really makes me mad. I would rather just get credit back to spend the extra $10 to get the
    titanfall premium. I understand that there isn't refunds but you charged me twice and I think I should get some credit. It's not fair. Ghosts is garbage. I'm not asking for money back for when I first bought it, just when I reinstalled it on xbox one. Thanks
     
    Typhoon Justin, Sep 9, 2018
    #2
  3. x24hrs2livex
    x24hrs2livex Guest
    Got charged twice

    Oh I see, you bought an extra class slot. The same still applies for the extra slot I'm afraid.
     
    x24hrs2livex, Sep 9, 2018
    #3
  4. Julian_
    Julian_ Guest

    Got charged twice for a game.

    Julian_, Sep 9, 2018
    #4
  5. Julian_ Win User

    Got charged twice for a game.

  6. XBF Leo G Win User

    Got charged twice for a game

  7. Smwutches Win User

    got charged twice

    You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  8. x24hrs2livex Win User

    Got charged twice

    Hey Typhoon Justin, sorry to tell you but the map pack that you bought doesn't transfer between the two consoles. If you had purchased the season pass then it would transfer, but not individual map packs.
  9. x24hrs2livex Win User

    Got charged twice

    Oh I see, you bought an extra class slot. The same still applies for the extra slot I'm afraid.
Thema:

Got charged twice for a game.

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