Got charged for something I didn’t buy

Discus and support Got charged for something I didn’t buy in XBoX on Consoles to solve the problem; I was watching amazon prime and out of no where i got a notification that i have been charged for xbox game pass with out me even buying it... Discussion in 'XBoX on Consoles' started by buffalo15sabres, Apr 12, 2020.

  1. buffalo15sabres
    buffalo15sabres Guest

    Got charged for something I didn’t buy


    I was watching amazon prime and out of no where i got a notification that i have been charged for xbox game pass with out me even buying it

    :)
     
    buffalo15sabres, Apr 12, 2020
    #1
  2. Shrk1990 Win User

    Got charged for something I didn’t buy

    Hey there,

    If you had a subscription previously that was set to expire, auto-renew is turned on when you make a purchase initially. If this was something purchased by someone unauthorized to have your account, be sure to change your password/log-in information. You
    can
    request a refund     to try and get your funds back.
  3. Geth Win User

    Got charged for something I didn’t buy

    You'll need to contact the bank or card company attached to it and most likely have it shut off and the charges removed.
  4. SkyRimLegend21 Win User

    I got suspended for something I didn’t do

    If you explained in more detail maybe that would help
  5. Smwutches Win User

    I got banned for something I didn’t do

    No. An account ban only affects the account. A console ban affects the entire console and won't allow the console to connect to the network.
  6. Smwutches Win User

    I got banned for something I didn’t do

    The enforcement team do not use the forums and console bans cannot be reversed.
Thema:

Got charged for something I didn’t buy

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