Got charged for free gold game

Discus and support Got charged for free gold game in XBoX on Consoles to solve the problem; Hello, used my account to get watchdogs (got live gold subscription) and just received a message from my bank that I was charged for the game. Any... Discussion in 'XBoX on Consoles' started by nitzache, Jul 14, 2017.

  1. nitzache
    nitzache Guest

    Got charged for free gold game


    Hello, used my account to get watchdogs (got live gold subscription) and just received a message from my bank that I was charged for the game.

    Any idea on how to get my money back?

    Thanks.

    :)
     
    nitzache, Jul 14, 2017
    #1
  2. AgonisticTitan8
    AgonisticTitan8 Guest
    Charged for Darksiders 2

    Hi,

    I tried purchasing my free xbox live gold game for the month using the games with gold link. I got charged on my credit card for the amount although it said the game was free with gold.

    What do I do now?
     
    AgonisticTitan8, Jul 14, 2017
    #2
  3. TangerineToe30
    TangerineToe30 Guest
    got charged for the free game of the month on xbox live gold

    I have just bought an xbox 360 and joined xbox live gold. The screen said - free games for gold. I downloaded the game and my credit card still got charged ! who can help me get a refund ?
     
    TangerineToe30, Jul 14, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Got charged for free gold game

    You would need to contact by support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jul 14, 2017
    #4
  5. nitzache
    nitzache Guest
    Thank you, already solved via phone, this can be closed.
     
    nitzache, Nov 1, 2018
    #5
  6. Smwutches Win User

    Got charged for free gold game

    You would need to contact by support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. nitzache Win User

    Got charged for free gold game

    You would need to contact by support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    Thank you, already solved via phone, this can be closed.
  8. SLB4EVERPT Win User

    i bought victor fran free with gold but it costs 19,99 how do i get a refund?

    Yes, contacting the support is the best and faster choice, since this is a games with gold, that should be free and you got charged they will refund.
  9. RodrigoCard Win User

    Xbox Live Gold Games [Doesn't download?] "there's a glitch in the system"?

    same problem here. I just got gold and CAN download the free games for xbox one, but not halo Reach for my 360, it tries to charge me.
  10. Astaroth Viper Win User

    ASSASSIN´S CREED 1 GAMES WHIT GOLD

    I got the same issue, should be free with games with gold, but actually its not free, has a charge of $119

    tried contact support, but right now no one answers, not via pc or phone, what should I do?
Thema:

Got charged for free gold game

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