GOT BURNED FROM SEARS ON MY NEW XBOX ONE

GOT BURNED HARDCORE AND NO ONE WILL DO ANYTHING



Yesterday September 12, 2014 I purchased an XBOX ONE console from SEARS in Southern California. I also purchased an additional controller, two quick recharge kits, and a Turtle Beach headset. I went in ready to buy the $499 XBOX ONE bundle with Kinect
and Forza game. I was told by the sales associate the bundle was discontinued and also Microsoft is recalling all the Kinects so the only one available was the XBOX ONE CONSOLE bundle with Forza.

I had no idea about the recall (which I now know was a lie). I accepted the $399 XBOX ONE and Forza bundle. I also informed them about the promotion about the free game with this purchase. The sales rep REFUSED and said no no no and never gave me a
clear answer why when I pulled up the promo on my phone even and showed him. He said it wasn't available in California... then he said it was only available with the Kinect bundle and they must not have updated the ad because the Kinect's were "RECALLED".

**** I get home and FIRST THING!!! I'm setting up the XBOX stoked to play. Open the box.... NO GAME. I go back to the store, wanting to return everything and was told NO RETURNS on this item???? I GET LIED TO, GET STUCK WITH CRAP AND THEN THEY SAY
SORRY YOU OPENED IT NO RETURNS OR EXCHANGES. I almost snapped! He then said he would call a manager and MAYBE get it ok'd but there would be a 20% restocking fee!!!!!!!!!!!!!!!!!!!!!!!!



**** MICROSOFT ****

I waited a while contemplating between PS4 and XBOX ONE and I make my move to stay with you guys FOREVER and a business you allow to sell your products LIED, CHEATED, and I'm just going to call it stealing from me. So now I'm home with my console...
NO kinect, NO games. COMPLETELY BUMMED! The retailer REFUSES to do anything. I have never been treated this way before, ever, PERIOD!

Please help me... this is a nightmare! I hope MS had nothing to do with this "bait and switch" scheme SEARS has going on. I NEED SOMEONE TO STAND UP FOR THE LITTLE GUY AND MAKE THIS RIGHT!!! DO SOMETHING!!!!!

If I keep getting brushed off I'm going to the Attorney General, State Secretary, local Congressman, BLOGGING on every social media outlet for 6 months straight that's how *** off I am.

I look forward to hearing from someone

Thank you!

:)

 

moving subscription from old xbox to new xbox

my xbox was burned up in a fire in august. how do i move my subscription from my old xbox to my new xbox?

 

Sim

My Xbox One power supply burned, and I wanted to ask my gantia to send a new power supply.

 

www.microsoftstore.com/.../Xbox-One-consoles--$50-Xbox-gift-card-with-select-consoles/categoryID.64724200

there are console bundles with kinect, your retailler just didnt want to cooperate in doing business

 

Also, only one thread is required per issue. This has also been answered in your other thread.