Got Banned and need to resolve an issue.

Any information about the suspension will be listed at
http://enforcement.xbox.com The enforcement team will not give specifics.

You should be aware that it does violate the code of conduct to share accounts. Once it's unsuspended, you should change the password and not give access to anyone else.

Hello A13X909



I understand where you’re coming from however the Xbox Enforcement Team does not use these forums. Games might be rated M but everything on Live must be rated E. What you said is clearly a violation
of the code of conduct and someone reported you for your rudely behavior. For information about your account suspensions or bans sign in at this site with your account at https://enforcement.xbox.com



Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account. - "Despite what some may claim, Xbox Live Policy
& Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation.
Read more here

Code of conduct violations encompass a number of situations, including, but not limited to:

• Engaging in communications that claim or imply that you are Xbox staff
  
• Having a Gamertag or profile content that contains hate speech or profanity
  
• Using in game exploits to gain an unfair advantage over other players
  
• Hacking, Modding or Cheating
  
• Marketplace theft
  

If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire. To
be able to pass the test you should really make yourself familiar with the Xbox rules as its for you own good. But on that event that you have already submitted a case review and the decision was upheld then there is nothing that can be done. - Note: Currently,
Xbox device bans are not eligible for Case Review. To make a Case Review - Click here

okay i got banned last night for replying to a kid harassing me with multiple messages because i beat him in For honor i replies called him a
(MOD Removed- Inappropriate) child thats it. The guy sent me like 8 messages and i sent him 2 no cuss words or anything and im banned. I think this is not right how you people ban your paying customers for no reason. IF this continues im leaving
Xbox and im taking a gang of friends with me. If you dont resolve this you people are only losing more money because i know a bunch of people are leaving Xbox because of your BS enforcement team. i have had xbox live for over 8 years It was never like this
in the past.

Submitting a case review is the only way to possibly have your suspension overturned. You should be able to try the questionnaire again after 24 hours.

While games themselves may be rated M, everything else on Live has to remain E for everyone so profanity is not allowed on Live. This is part of what you agreed to when you signed up.

called him a (MOD Removed- Inappropriate) child

That's why you got banned offensive messages do not have to include cuss words or profanity