Got an Email saying there's a problem with my account

Discus and support Got an Email saying there's a problem with my account in XBoX Rewards & Social to solve the problem; Hi!, just like many users, I got an email with this advice: [img] How can I fix it, what's the issue with my account? Thanks in advance... Discussion in 'XBoX Rewards & Social' started by Dark Vykthor, Jun 25, 2018.

  1. Dark Vykthor
    Dark Vykthor Guest

    Got an Email saying there's a problem with my account


    Hi!, just like many users, I got an email with this advice:

    Got an Email saying there's a problem with my account [​IMG]

    How can I fix it, what's the issue with my account?

    Thanks in advance

    :)
     
    Dark Vykthor, Jun 25, 2018
    #1
  2. problem with my account.

    I got an email saying there is a problem with my account.
     
    Chief Gold Fin, Jun 25, 2018
    #2
  3. MissLynds
    MissLynds Guest
    Something is wrong with my acct

    Welp, i got an email saying theres a problem with my account and the link took me here so......
     
    MissLynds, Jun 25, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Got an Email saying there's a problem with my account

    Hello Dark Vykthor,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
     
    XBLRewards8, Jun 26, 2018
    #4
  5. XBLRewards8 Win User

    Got an Email saying there's a problem with my account

    Hello Dark Vykthor,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  6. Smwutches Win User

    Got an email that say there is an issue with my account

    You will need to post in the support section of this forum so they can check into it for you.
  7. XBLRewards8 Win User

    I got an email saying there was an issue with my account

    Hello Jonesey6590,

    Your deposit was prevented due to a mismatch between your UK Rewards Account region and your US Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
    Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
    complete when your Microsoft Account is of a differing currency.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  8. AmazonionQueen Win User

    Xbox won't let me get xbox live? help.

    I have a problem it's saying my Microsoft email is associated with another account when I try to get Xbox live but I have never got it before . But the thing is it's my email which I never used with Xbox very strange
  9. BBoyz101YT Win User

    Not able to access account

    I entered the email the *Ratter* used to remove my access from the account. As i got an email saying that the email was added just before mine was removed and I entered that in to the recover my account proccess and it says its not connected to a microsoft account..
Thema:

Got an Email saying there's a problem with my account

Loading...
  1. Got an Email saying there's a problem with my account - Similar Threads - Got Email saying

  2. Got an email saying I'd requested a refund. I don't think I have. Is this a scam?

    in XBoX on Windows
    Got an email saying I'd requested a refund. I don't think I have. Is this a scam?: I have been without internet for a week. Logged on today to find Xbox saying my request for a refund is being processed. I'm sure I haven't made any requests for a refund in the last 12 months....
  3. I got an email this morning saying that Microsoft had initiated a refund request. I haven’t...

    in XBoX on Windows
    I got an email this morning saying that Microsoft had initiated a refund request. I haven’t...: I got this email this morning saying that Microsoft had initiated my refund request providing a reference number and everything. I compared the email that I received this morning to a previous...
  4. I got a email from K3FTYVB saying that there is an emergency problem in my system and I...

    in XBoX on Consoles
    I got a email from K3FTYVB saying that there is an emergency problem in my system and I...: Plz help!! I don't know if it is a scam and I don't want my Xbox to be broken 7d19635e-531a-48b7-ae6b-461bfc362b74
  5. I got an email saying I was under enforcement but nothing happened.

    in XBoX Accessibility
    I got an email saying I was under enforcement but nothing happened.: The violation was either brought to our attention by complaints from other players or discovered in the course of moderating the Xbox service. Members of the Xbox team have reviewed evidence of...
  6. I ordered a replacement controller and finally got a email saying they need to controller...

    in XBoX on Consoles
    I ordered a replacement controller and finally got a email saying they need to controller...: I ordered replacement controller and finally got a email saying they need to controller back but never been sent a address to send back too I cannot get hold of them it is awful anyone know?...
  7. my microsoft account got its email changed and now its says it doesnt exist

    in XBoX Accessibility
    my microsoft account got its email changed and now its says it doesnt exist: my microsoft account got its email changed and now its says it doesnt exist. so recently i was playing in my micraft account that had my microsoft account linked to it and some pleople offered me...
  8. Hey I got a message from Xbox saying that my guardian needs to check there email for the...

    in XBoX on Consoles
    Hey I got a message from Xbox saying that my guardian needs to check there email for the...: Hey I got a message from Xbox saying that my guardian needs to check there email for the new parental rules and if they don’t I won’t be able to use my account is the real or fake? Pls I need help...
  9. Preorder a game on Xbox store, got an email saying the payment failed months later, what gives?

    in XBoX Games and Apps
    Preorder a game on Xbox store, got an email saying the payment failed months later, what gives?: I pre-ordered Hogwarts Legacy AND Elder scrolls online's new dlc Necrom, the Necrom Preorder seems to have gone through, but the Hogwarts Legacy payment seems to have failed according to my...
  10. Got an email that say there is an issue with my account

    in XBoX Rewards & Social
    Got an email that say there is an issue with my account: hi I got an email that say i have an issue with my account. Please assist. Thanks Adi 66bb6648-7992-43fb-8c34-27d52e2197ab