Got a problem with my account

I have recently noticed that MyVIP ranking aint leveling up .

according to the MYVIP ranking info on the site i get a star if i spent more then 300$ but i spent 1497$ and got nothing and even more for my first purchase i should have gotten 1250 credits according to another support post on your site.

I tried to contact support but they could not help me so i am trying here

:)

 

Got A Problem With Some My Account

um Soaked you are replying to a TWO YEAR OLD thread please mind the time stamps before replying to a thread all that will happen here is this thread will be locked by a mod sorry.

 

Got A Problem With Some My Account

Hey the Tuba!

This definitely sounds like something you would need to speak to phone support about. You can even ask to be escalated to the Advocacy Team who specializes in this type of account recovery issue. =)

 

Hello K4if0r3ver,

You are registered as an Irish Rewards member. Therefore, only your purchases made in Euro are eligible for Rewards.

If you wish to continue with Rewards in your current Xbox Live region, you must opt out of the program at ( https://rewards.xbox.com/optout/ )
, wait 48 hours and then sign back up again, which can also take 48 hours. You will know if you re-registered correctly if your join by date shows a recent date. This will close your old Irish account, and create a new Rewards Account based off your current
Microsoft Account region.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. Again, to confirm that you have re-registered correctly, you can check your join
date from the MyRewards page at (Xbox Live Rewards). If your join date shows a recent specific date and not a date of "???",
then your account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.