Got a new xbox. Set up with wrong microsoft account

Discus and support Got a new xbox. Set up with wrong microsoft account in XBoX on Consoles to solve the problem; We previously had an xbox that stopped working. We purchased a new one but could not remember which Microsoft account we signed in with on the old... Discussion in 'XBoX on Consoles' started by Shadao, Jan 13, 2018.

  1. Shadao
    Shadao Guest

    Got a new xbox. Set up with wrong microsoft account


    We previously had an xbox that stopped working. We purchased a new one but could not remember which Microsoft account we signed in with on the old one. Before we figured which one it was, my husbands account was set up on the new one.

    We now realize that it was set up under my daughter's. We have downloaded games on this account that we want on the xbox. The problem is that the new xbox is set up under my husband's account and my son downloaded the game that came with the xbox already
    into his account.

    So it there any way to have both accounts on there the get the 2 previously purchased games and the new game on this xbox?

    :)
     
    Shadao, Jan 13, 2018
    #1
  2. asajr66
    asajr66 Guest
    microsoft account

    I have a Microsoft account originally set up thru my sons xbox 360 with a gold membership. that console died and we recently for Christmas got a new xbox 1. but when we set up the console I set up a second gamertag under the same email and the same password.
    Due to this I cant access the original account with the xbox live. obviously very frustrated that he cant play with his friends.......how do I resolve this issue? I know the original account is still active because Microsoft recently deducted the fee for
    the membership from my checking account. Thankyou
     
    asajr66, Jan 13, 2018
    #2
  3. SoggyMedal9
    SoggyMedal9 Guest
    help!!

    We're trying to Set up our new Xbox live that we got today, but we're having trouble. We already got signed up 12 months with Microsoft and already have a unique gamertag. But when we sign into Xbox 360 it says " try a different account " thank you for your
    help.
     
    SoggyMedal9, Jan 13, 2018
    #3
  4. Got a new xbox. Set up with wrong microsoft account

    I just asked the same question. I hope we get an answer. I had upwards of 20 games on my old system. You'd figure they'd just do an id check then let you d/l your property.
     
    BizarreBacon182, Jan 13, 2018
    #4
  5. HI there,

    Purchases are tied to the account that purchased/redeemed them and nothing can be transferred between accounts.

    If you're on an Xbox One (original, S or X), you just need to have the purchasing account make the console the account's home console and all accounts on that console can play the games. The purchasing account will be able to play the games on any console
    that can connect to the internet. They just need to add their profile to the console.

    To download the previously purchased content to the console - when logged into the purchasing account - go to My Games & Apps > Ready to download.
     
    Mistress Sara, Nov 1, 2018
    #5
  6. Mistress Sara Win User

    Got a new xbox. Set up with wrong microsoft account

    HI there,

    Purchases are tied to the account that purchased/redeemed them and nothing can be transferred between accounts.

    If you're on an Xbox One (original, S or X), you just need to have the purchasing account make the console the account's home console and all accounts on that console can play the games. The purchasing account will be able to play the games on any console
    that can connect to the internet. They just need to add their profile to the console.

    To download the previously purchased content to the console - when logged into the purchasing account - go to My Games & Apps > Ready to download.
  7. BizarreBacon182 Win User

    Got a new xbox. Set up with wrong microsoft account

    I just asked the same question. I hope we get an answer. I had upwards of 20 games on my old system. You'd figure they'd just do an id check then let you d/l your property.
  8. VeggieMonster94 Win User

    New setup

    Both my console and account got perm banned.

    So my question is if i buy a new console and set up a new account will i get automatically banned by Microsoft? I'm worried that if i spend £200+ on a brand new xbox that Microsoft will ban me straight away because they see my name and address.
  9. ngocphi Win User

    Xbox 360 HELP

    whats wrong with your dashboard?

    there is no way to delete an xbox account

    you will have to create an new account if you selected the wrong region

    you can also change the locale setting on your console settings for your prefered language locally

    but only supported languages will show up on your xbox live account and marketplace
  10. RandyAU93 Win User

    Jailbreak??

    But is it jailbreaks or a app modified on pc in a bad way doing it?
    No, it's simply a bot that is creating new bogus Microsoft accounts using new bogus e-mails. A Microsoft account includes a gamertag, which opens up the entire Xbox Live network of users. So it's nothing wrong with Xbox Live in that sense (nothing got hacked);
    it's just a bot with a gamertag messaging every gamertag it can find before it gets blocked.
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Got a new xbox. Set up with wrong microsoft account

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