Gold Tenure Not Updating

Discus and support Gold Tenure Not Updating in XBoX on Consoles to solve the problem; I've had gold since July 2011 but my tenure is only showing 3 years. I did change my membership from 1 month to 12 month on March 9th, 2013 if that... Discussion in 'XBoX on Consoles' started by Kyle Spadaro, Jan 16, 2017.

  1. Kyle Spadaro
    Kyle Spadaro Guest

    Gold Tenure Not Updating


    I've had gold since July 2011 but my tenure is only showing 3 years.

    I did change my membership from 1 month to 12 month on March 9th, 2013 if that changed my tenure, but it shouldn't have.

    Microsoft Support sent me here, so that's why I'm posting here.

    :)
     
    Kyle Spadaro, Jan 16, 2017
    #1
  2. Polanker
    Polanker Guest
    Tenure not updating.

    Thanks for the comments. Looks like when tenure calculation was "readjusted" it messed it up for lots of people.
     
    Polanker, Jan 16, 2017
    #2
  3. ZAJAXZ
    ZAJAXZ Guest
    Tenure not updating.

    Still not updated? Still completely gone for me -_-.
     
    ZAJAXZ, Jan 16, 2017
    #3
  4. Daft Badger Win User

    Why is my Xbox Tenure Badge gone?

    The tenure badge only shows if you have an active gold or gamepass ultimate subscription.

    If you've renewed your gold again after not having it for a bit your tenure should reappear but it sometimes takes a while.The tenure badge can be a bit slow to update sometimes.
  5. iLuvGunsAndRock Win User

    Tenure Reduced by 2! AGIAN!

    Hey there bud!



    There has been a recent update regarding tenure, here is a quote explaining this new update:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.


    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you view Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue
    - any new updates will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  6. iLuvGunsAndRock Win User

    My tenure got reset.

    Hello there!



    There is a new update regarding tenure - here is a quote explaining the new update:



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.


    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    However, there is an issue (of which is on-going) that is being looked in to currently. If you have a look at Miss Kleo's Updates on the

    Xbox LIVE Tenure Issue
    - any new updates about progress of the issue will be posted there! Also, Official support may post here and tell you whether your tenure is correct or if you are facing this issue.



    Hope this helps!
  7. iLuvGunsAndRock Win User

    My Tenure Is Still Wrong

    Hey there man!



    There has been a new update regarding tenure, of which basically is if you have had a XboxLIVE account for 3 years for example, but only had gold membership for 2 years, your tenure will be set to 2. However, there is also an issue about this. You can review
    the forum thread updates regarding this issue
    HERE
    . However, here is a example of the tenure update fromt hat same forum thread



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.


    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    Hope this helps!

    Link
  8. iLuvGunsAndRock Win User

    Xbox Live Tenure, is still incorrect.

    Hey there man!



    There has been a new update regarding tenure, of which basically is if you have had a XboxLIVE account for 3 years for example, but only had gold membership for 2 years, your tenure will be set to 2. However, there is also an issue about this. You can review
    the forum thread updates regarding this issue
    HERE
    . However, here is a example of the tenure update from that same forum thread



    "Tenure is based on the cumulative amount of Xbox LIVE Gold time a user has. While you do not lose tenure when you go Silver, Xbox LIVE Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox LIVE Gold time
    has finished.


    For your first year of Xbox LIVE Gold you will see a '0' and increase to '1' year of tenure when that year is up! For example, if you've had Xbox LIVE Gold for 3 years and 6 months, you'll see a tenure of '3' next to your Gamertag."



    Hope this helps!

    Link
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Gold Tenure Not Updating

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