GOLD SUBSCRIPTION SUSPENDED

Discus and support GOLD SUBSCRIPTION SUSPENDED in XBoX on Consoles to solve the problem; My Xbox Live Gold subscription is suspended, probably because my dad got a new credit card. How can i cancel the subscription?... Discussion in 'XBoX on Consoles' started by mcLyleWard, Jan 14, 2014.

  1. mcLyleWard
    mcLyleWard Guest

    GOLD SUBSCRIPTION SUSPENDED


    My Xbox Live Gold subscription is suspended, probably because my dad got a new credit card. How can i cancel the subscription?

    :)
     
    mcLyleWard, Jan 14, 2014
    #1
  2. omar_
    omar_ Guest
    omar_, Jan 14, 2014
    #2
  3. VicV7
    VicV7 Guest
    I cant activate my Xbox Live Gold account

    I cant access the section "services and subscriptions" takes three days marking me an error and asking me for time. I need to sign in to cancel a suspended Xbox Live Gold subscription. I cant enter another card or payment to use
    the Xbox Live Gold service.

    What i can do?
     
    VicV7, Jan 14, 2014
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    GOLD SUBSCRIPTION SUSPENDED

    Hello, you will need to reach out to Xbox Phone Support (support.xbox.com/contact-us ) so they can resolve the issue for you and have a look at your billing information. GOLD SUBSCRIPTION SUSPENDED :)
     
    iNb4 Ownage, Jan 14, 2014
    #4
  5. onyxishere
    onyxishere Guest
    onyxishere, Jan 15, 2014
    #5
  6. I got charged with old credit card but no longer use it can u take the charge off plz
     
    gorgiabulldogs3, Sep 18, 2015
    #6
  7. onyxishere
    onyxishere Guest
    Sorry to hear it. For future reference it would be better to create a new thread instead of bumping older ones.

    In the meantime, all billing issues should be directed to phone support as only they can assist with those. If you live in North America dial 1-800-469-9269
     
    onyxishere, Oct 31, 2018
    #7
  8. onyxishere Win User

    GOLD SUBSCRIPTION SUSPENDED

  9. onyxishere Win User

    GOLD SUBSCRIPTION SUSPENDED

    Sorry to hear it. For future reference it would be better to create a new thread instead of bumping older ones.

    In the meantime, all billing issues should be directed to phone support as only they can assist with those. If you live in North America dial 1-800-469-9269
  10. gorgiabulldogs3 Win User

    GOLD SUBSCRIPTION SUSPENDED

    I got charged with old credit card but no longer use it can u take the charge off plz
  11. iNb4 Ownage Win User

    GOLD SUBSCRIPTION SUSPENDED

    Hello, you will need to reach out to Xbox Phone Support (support.xbox.com/contact-us ) so they can resolve the issue for you and have a look at your billing information. :)
  12. RiTTzFAN93wj Win User

    Win 10 on Xbox One cant buy Xbox Live Gold.

    Sounds like you already have Xbox Live Gold, and if you cannot use it, your subscription may have been suspended due to non collection of payment. You will want to check this out on
    http://account.live.com or calling Xbox support.. If this is the issue, you just need to pay the back balance and then you can use Gold again.

    Should un suspend your subscription and then you will be immediately on Xbox Live Gold again!

    Good Luck buddy!
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GOLD SUBSCRIPTION SUSPENDED

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