Gold subscription canceled on PayPal

Discus and support Gold subscription canceled on PayPal in XBoX Games and Apps to solve the problem; Hi, I've canceled my xbox live subscription on PayPal, but i'am still getting billed by yours service (you cannot get money from my paypal account and... Discussion in 'XBoX Games and Apps' started by radzaw, Jan 14, 2014.

  1. radzaw
    radzaw Guest

    Gold subscription canceled on PayPal


    Hi,

    I've canceled my xbox live subscription on PayPal, but i'am still getting billed by yours service (you cannot get money from my paypal account and i'am getting email notifications). How can I cancel this from happening ? Do you do not support cancel messages
    from PayPal API ?

    :)
     
    radzaw, Jan 14, 2014
    #1
  2. Muffocated
    Muffocated Guest
    How to turn auto renewal off?

    Paypal can be canceled under the paypal account page.

    Credit or Debit cards can be cancled under your xbox.com profile page, "Cancel Subscription"
     
    Muffocated, Jan 14, 2014
    #2
  3. I want my Gold subscription to be canceled. I want you to be refunded USD $ 59.99.

    I Walt my Xbox Gold subscription canceled. I Walt $59,99 to be refunded.

    The Gold Subscription was made bu mistake. We havle renewed olur Xbox Live Gold subscription.

    Gold subscription was extra.
     
    SpandexLyric33, Jan 14, 2014
    #3
  4. Gold subscription canceled on PayPal

    So to cancel an xbox live account you need to do it with xbox live because that is who you have the billing agreement with not PayPal. To do this you sign into your account on xbox live select my account, the select my subscriptions then you will see the
    option to cancel renewal. If that fails you need to call support and they will cancel it.
     
    nevillefarrell, Jan 14, 2014
    #4
  5. goto your paypal login in profile money on the bottom about subscriptions click up date u will see Microsoft active cancel it its a roll over subscription u can change to look for active roll overs hope this might help
     
    Comtechy-291F0156-CA80-4F13-8CA4-82B1967E835C, Jan 16, 2014
    #5
  6. dizzyvapor
    dizzyvapor Guest
    I have the same issue, I talked to xbox customer service on July 11th and they said they successfully canceled my Gold Subscription and still got billed through paypal today (July 23rd). When I go to my Subscription page on this website, it shows it as inactive.
    Is it just taking time to be reflected on paypal?
     
    dizzyvapor, Jul 23, 2014
    #6
  7. Well it sounds like the issue that you maybe having Dizzy might be to do with your billing date. So when you cancel you subscription you may owe for say the month that you are currently on and that is not processed untill your billing date and that's usually
    later on in the month.If it says your sub is cancelled that that should be your last payment. But if a payment comes out again you might have a second account tied to your credit card. If this is the case you'll need to find this second account to cancel that
    and Customer support maybe able to help you with that if this is the case.
     
    nevillefarrell, Nov 1, 2018
    #7
  8. nevillefarrell Win User

    Gold subscription canceled on PayPal

    Well it sounds like the issue that you maybe having Dizzy might be to do with your billing date. So when you cancel you subscription you may owe for say the month that you are currently on and that is not processed untill your billing date and that's usually
    later on in the month.If it says your sub is cancelled that that should be your last payment. But if a payment comes out again you might have a second account tied to your credit card. If this is the case you'll need to find this second account to cancel that
    and Customer support maybe able to help you with that if this is the case.
  9. Comtechy-291F0156-CA Win User

    Gold subscription canceled on PayPal

    goto your paypal login in profile money on the bottom about subscriptions click up date u will see Microsoft active cancel it its a roll over subscription u can change to look for active roll overs hope this might help
  10. dizzyvapor Win User

    Gold subscription canceled on PayPal

    I have the same issue, I talked to xbox customer service on July 11th and they said they successfully canceled my Gold Subscription and still got billed through paypal today (July 23rd). When I go to my Subscription page on this website, it shows it as inactive.
    Is it just taking time to be reflected on paypal?
  11. nevillefarrell Win User

    Gold subscription canceled on PayPal

    So to cancel an xbox live account you need to do it with xbox live because that is who you have the billing agreement with not PayPal. To do this you sign into your account on xbox live select my account, the select my subscriptions then you will see the
    option to cancel renewal. If that fails you need to call support and they will cancel it.
  12. Trevor-3BD03930-121D Win User

    Removing a payment option.

    If you have a Gold membership that is still active that has been purchased with that PayPal account, then you cannot remove it unless you cancel the subscription or your Gold runs out.
Thema:

Gold subscription canceled on PayPal

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