Gold Purchase Error

Discus and support Gold Purchase Error in XBoX on Consoles to solve the problem; Split from this thread. Mi experiencia fue,que al querer comprar live gold mesalio un error. [Translation - My experience was that by wanting to... Discussion in 'XBoX on Consoles' started by SoloELWICHOXD, Nov 30, 2018.

  1. SoloELWICHOXD
    SoloELWICHOXD Guest

    Gold Purchase Error


    Mi experiencia fue,que al querer comprar live gold mesalio un error.

    [Translation - My experience was that by wanting to buy live gold Mesalio a mistake.]

    :)
     
    SoloELWICHOXD, Nov 30, 2018
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Renew your Xbox LIVE Gold Membership

    Overview of Xbox LIVE Renewal

    When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

    • Month-to-month membership- Notification comes 15 days in advance
    • 3 or 12 month membership- Notification comes 30 days in advance
    Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

    If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

    Renew with a payment option by purchasing a new membership:

    Steps to Follow

    1) Use your Xbox LIVE gamertag to sign in.

    2) Under Settings, select Account.

    3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

    4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

    5) Select a membership option, then Confirm Purchase.

    Once you have confirmed your purchase, the following will happen:

    • The payment option you are using will be charged immediately.
    • The time subscription plan you have just purchased will be added to your remaining subscription time.
    • Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.
    Take note:

    If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

    There is a procedure you can follow to add or change your Xbox LIVE payment option.

    Renew with a prepaid membership card

    It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

    If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

    How to turn on auto renewal (for existing membership):

    If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

    How to Troubleshoot Xbox LIVE renewal:

    If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

    • Error: Your credit card has been declined several times by our billing service.
    This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

    • Error: 8015d080
    In case you receive this error message, you need to contact Xbox Support.
     
    xboxfelix, Nov 30, 2018
    #2
  3. MauveSlinky0514
    MauveSlinky0514 Guest
    Unable to join black ops match

    Yes, gold is purchased with no errors
     
    MauveSlinky0514, Nov 30, 2018
    #3
  4. XBF Lance J
    XBF Lance J Guest

    Gold Purchase Error

    Hey El Wicho,

    Thank you for reaching out. In order to better assist you, could you please provide the error code/message your are receiving?
     
    XBF Lance J, Nov 30, 2018
    #4
  5. MauveSlinky0514 Win User

    Unable to join black ops match

    Yes, gold is purchased with no errors
  6. Smwutches Win User

    Staus Code:80190864

    Here is some information about that error code that may help -
    support.xbox.com/.../error-code-lookup

    FYI, you cannot purchase a gold subscription with the currency on your account. Gold can only be purchased with a credit card/paypal or by purchasing a prepaid subscription card.
  7. XBF Lance J Win User

    Gold Purchase Error

    Hey El Wicho,

    Thank you for reaching out. In order to better assist you, could you please provide the error code/message your are receiving?
  8. Smwutches Win User

    xbox live purchase

    Are you trying to add prepaid gold cards or did you add a gift card and are trying to buy Live with the money from those?

    If you're trying to add a prepaid gold card, what error message/error code do you get when you try redeeming on the console?

    If you added money to your account, it's not possible to purchase gold with that money. That money can only be used to purchase games and other contents from Live. Gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card.
  9. DrunkenHman Win User

    Current profile not allowed to play?

    I already have purchased gold this error happend after
Thema:

Gold Purchase Error

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