Gold no funciona

Hey there royhdzrdz!

Sorry to hear about troubles with Xbox Live Gold! If you're still having issues, try removing your profile from your Xbox One, power cycle (hold down the power button for 8-10 seconds), and then add your profile back. If you're still having issues after that,
let's get you in contact with
Phone/Chat support who should be able to best help out.

Hi PreppieOrb38,

Please perform a full power cycle of your console when you are able to then check if you are still asked to purchase Xbox Live Gold, let us know if you are.

Have a great night!

Ya funciona fallout, he instalado el juego y iniciado con todas las aplicaciones apagadas. Y funciona. Gracias por la ayuda.

i dont speak spanish sorry

Why answer then?

¿Recibe algún código de error?

¿Has probado un ciclo de alimentación presionando el botón de encendido hasta que esté completamente apagado, espera 69 segundos y vuelve a encenderlo.

[Translate]

i don't speak spanish sorry

Why answer then?

Do you receive any error code?

Have you tried a power cycle by pressing the power button until it is completely turned off, wait 69 seconds and turn it back on.

Hello Adorepancho53!

Thanks for reaching out to Xbox forums support. I'm sorry to hear about the issue that is keeping you from purchasing Xbox Live Gold.

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your billing account and see what might be causing that issue.



As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps a bit more. Let us know!

Felix