Gold membership won’t work

BTyreee · Jan 31, 2018

Bought another Xbox one yesterday, this morning about 2 hours ago I paid $9.99 for a one month gold subscription (I paid on the Xbox itself and typed in my card info) it gave me no error as if the purchase completed and then I try to go into a live game
doesn’t work says I need a live account, I purchase the same one month again, still doesn’t work. I go online and see both purchases went thru on Xbox.com. I restart system, I deleted profile and restored it, I tested my connection, nothing is working. Help
me please

:)

Royal Headrush · Jan 31, 2018

Why?

I bought a 3 month Xbox gold membership and it keeps telling me something went wrong. I made sure all the letters are right. Still won’t work, let me know what might be wrong?

Bonawitz52 · Jan 31, 2018

Change the dates of gold membership

It said my gold membership had ran out, so we bought another one, but it won’t “renew” until 2019

Flymonkey102 · Jan 31, 2018

Sounds like you went through most of the troubleshooting steps we would give although I would check multiple games to verify it isn't the one game that is throwing that error your way. If that doesn't work give Support a call at 1-800-469-9269 and see if
they can see what is going on.

Flymonkey102

Sounds like you went through most of the troubleshooting steps we would give although I would check multiple games to verify it isn't the one game that is throwing that error your way. If that doesn't work give Support a call at 1-800-469-9269 and see if
they can see what is going on.

onyxishere

You need a full Gold membership to download the Games with Gold games. A trial membership will not work for that.

JumpingGull8280

do you have gold membership on your account or home gold

If home gold that would be why

You need to have an actual membership for 360 games with gold

Home gold only works with Xbox one

If 48hour trial then no that's not gold

I have the gold membership on my account.

TRethehedgehog

If you’re both trying to play on the same account, it won’t work

You’ll need one account with gold or gamepass and another account with gold or gamepass

ngocphi

Well first thing is 14day trials arent actually gold membership and if you are trying to get games for gold it wont work

In order to get full gold membership you actually need a paid membership

14day trials only work for basic multiplayer and some options but usually only the game it was purchased with

Gold membership won’t work