Gold Membership randomly cancelled?

Discus and support Gold Membership randomly cancelled? in XBoX on Consoles to solve the problem; Recently, my Xbox had a problem where it wouldn't let me connect to XBL with my account, giving me a "Profiles cannot be downloaded" error (even though... Discussion in 'XBoX on Consoles' started by HeavyOctillery, May 3, 2014.

  1. Gold Membership randomly cancelled?


    Recently, my Xbox had a problem where it wouldn't let me connect to XBL with my account, giving me a "Profiles cannot be downloaded" error (even though all of my profiles are on my HDD), and now, I'm being told that my XBL membership is now Free, when I
    paid $60 for Gold only 1-2 weeks ago. What happened?

    :)
     
    HeavyOctillery, May 3, 2014
    #1
  2. Urien Rheged
    Urien Rheged Guest
    1 Gold Account for the whole family

    My son has a gold membership on his 360. I don't have a gold membership. If I add my son's profile to my new Xbox One, then it will give me gold membership as well?
     
    Urien Rheged, May 3, 2014
    #2
  3. HassanB
    HassanB Guest
    XBOX LIVE RENWEAL

    Please make sure you are signed into the correct profile when renewing the gold membership as the gold membership is tied to the specific gamertag. I see that your logged into this randomly generated gamertag "TutorialMedusa1" which doesn't seem to your
    gamertag (HEROIC DO).
     
    HassanB, May 3, 2014
    #3
  4. Gold Membership randomly cancelled?

    Oh, and my tenure went down to 0 years instead of 2!
     
    HeavyOctillery, May 3, 2014
    #4
  5. skys7
    skys7 Guest
    The tenure goes down to 0 when your account change from gold to free member.

    It will only count the years you are a gold member.

    When you renew gold you will see your 2 years again.

    If your membership changed to free even when you should have gold, call the support.
     
    skys7, Oct 31, 2018
    #5
  6. skys7 Win User

    Gold Membership randomly cancelled?

    The tenure goes down to 0 when your account change from gold to free member.

    It will only count the years you are a gold member.

    When you renew gold you will see your 2 years again.

    If your membership changed to free even when you should have gold, call the support.
  7. HeavyOctillery Win User

    Gold Membership randomly cancelled?

    Oh, and my tenure went down to 0 years instead of 2!
  8. EggsBoxJuan Win User

    Want to switch from xbox live gold family to just plain xbox live gold one person. HOW????

    How do I cancel a Gold Family Pack membership?

    For information about how to cancel your membership, see
    Cancel your Xbox LIVE Gold Membership
    .

    -

    Once the membership has been cancelled or run out you can go to a regular Gold membership.
  9. M3tal Daz3 Win User

    Losing gold to Game pass ult

    In the moment you convert your membership to ultimate your gold membership is included in that conversion, so if you cancel your ultimate membership you terminate your gold membership as well. In that case you should purchase xbox gold membership again.
  10. AH0TP4ND4 Win User

    Xbox Live Gold Membership will not reactivate

    There is no option to reactivate canceled xbox gold membership
Thema:

Gold Membership randomly cancelled?

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