Gold membership not recognised by Injustice 2

My game doesn't recognise my Gold membership anymore even though I have it. At launch, it worked and I could play online but a few days ago, it stopped working. I checked on my Microsoft account if I still have it and yes, I do. I can still play my free
Gold games and download games for free, but every time I try to play online in Injustice, the game prompts me to get a subscription.

:)

 

\gold membership not recognised

As a precaution, if you submit payment with a credit card there will be a forced automatic renewal option. Although some sources say you can remove this online - that feature is broken and the only current way to remove this is by calling their support at:
Toll free: (800) 4MY-XBOX or (800) 469-9269

If you opt not to cancel the auto-renew, by the time you see the charge on your bank account it may be too late to request a refund. (For myself it wasn't charged until 30 days after the 'billing date')

If you do opt to call them to cancel the auto-renew be sure to have the information listed from this page handy:
support.xbox.com/.../call-us.aspx

Hope everything works out!

 

\gold membership not recognised

You are going to need to call phone support for this one.

 

Hey there CheeseHunter117,

Which country are you physically located in on our
Officially Supported Xbox Live Countries and Regions list and which country/region do you have your account set to on
account.live.com?

To clarify, if you're not connecting from a region on this list, or there is a mismatch between your account and region you're connecting from. You could be in a country or region that's not officially supported and it could mean that some features may not
work properly.

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