Gold membership and broken XBOX

Discus and support Gold membership and broken XBOX in XBoX on Consoles to solve the problem; I've been a Gold member for 6+ years now (maybe longer?), and in that time I've gone threw 3 Xboxes. While the first was covered under warranty, and... Discussion in 'XBoX on Consoles' started by silent SP33D, May 13, 2014.

  1. silent SP33D
    silent SP33D Guest

    Gold membership and broken XBOX


    I've been a Gold member for 6+ years now (maybe longer?), and in that time I've gone threw 3 Xboxes. While the first was covered under warranty, and they sent me a free month of gold membership when I got it back (basically covering the month of gold I
    lost while the box was down), the second time was out of warranty and I lost the use of about 3 months of membership while it was getting fixed. Now that it's down again, and I'm only 3 months into my next years subscription, is there a way to get reimbursed
    the time lost till the box is fixed again?

    :)
     
    silent SP33D, May 13, 2014
    #1
  2. Xbox One Live 12 Months ??

    MS Store US says

    Day One 12-Month Xbox Live Gold Membership - Microsoft Store

    Day One 12-Month Xbox Live Gold Membership

    For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.
     
    weaponx_uk2003, May 13, 2014
    #2
  3. Urien Rheged
    Urien Rheged Guest
    1 Gold Account for the whole family

    My son has a gold membership on his 360. I don't have a gold membership. If I add my son's profile to my new Xbox One, then it will give me gold membership as well?
     
    Urien Rheged, May 13, 2014
    #3
  4. Gold membership and broken XBOX

    Hello silent SP33D,

    I do apologies for the Services Request you hade to file for you Xbox and the loss of gold. However, their is no way to get the gold you lost back. Microsoft does not refund nor give gold back unless was caused by a server side issue with the Advocacy Team.
    Also, when you send your Xbox in for repair they only send gold cards (occasionally). Not everyone gets one.

    Thank you!

    XBLVIP TOPDOG
     
    Alliance United, May 13, 2014
    #4
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Gold membership and broken XBOX