GOLD Member, Keep getting asked to "Join Xbox Live Gold"

Discus and support GOLD Member, Keep getting asked to "Join Xbox Live Gold" in XBoX on Consoles to solve the problem; I have a 12 month sub to GOLD but every time I sign in online or wherever it keeps asking me to join XBOX LIVE GOLD. It's getting annoying.... Discussion in 'XBoX on Consoles' started by DiarrheaBlastin, Sep 27, 2014.

  1. GOLD Member, Keep getting asked to "Join Xbox Live Gold"


    I have a 12 month sub to GOLD but every time I sign in online or wherever it keeps asking me to join XBOX LIVE GOLD. It's getting annoying.

    :)
     
    DiarrheaBlastin, Sep 27, 2014
    #1
  2. HappyTroopa
    HappyTroopa Guest
    Wait so you get 2 free games every month even if you stop paying for Gold??

    Yeah, unless something has changed recently, you get to keep your Xbox 360 gold games.

    But the Xbox One gold games you need to have an active subscription.

    Here it is from the official Xbox site:
     
    HappyTroopa, Sep 27, 2014
    #2
  3. PrimeBigTime
    PrimeBigTime Guest
    Sales no longer showing up from xbox.com home page

    I used to be able to click "xbox games" or "xbox marketplace" and the first thing that would show up would be sales and/or the deal of the week. These can NO LONGER be found anywhere from the drop down menus. I click Xbox 360, Games, and Xbox Live Gold
    and no sales are showing up. In fact when I click Xbox Live Gold it says "Join Xbox Live Gold" and yet I'm logged in with my gold account and up top next to my gamertag it says "Gold Member". For me to find the page with the ultimate games sale I had to go
    through GOOGLE (gasp!). Is this what we are supposed to do now to find xbox sales?
     
    PrimeBigTime, Sep 27, 2014
    #3
  4. g4r3th
    g4r3th Guest

    GOLD Member, Keep getting asked to "Join Xbox Live Gold"

    similar issue recently and just yesterday i got an email saying my Xbox live gold had been cancelled even though its just 2 months into a 12 month sub!
     
    g4r3th, Sep 28, 2014
    #4
  5. NitrousFi3nd
    NitrousFi3nd Guest
    yeah, I try to do Battlefield 4 multiplayer and it keeps asking if i want to sign up for gold… i am 6months into a year left
     
    NitrousFi3nd, Oct 1, 2014
    #5
  6. Drobec37
    Drobec37 Guest
    Hello , the code on the 14- gold account some of limited duration . I can not use .
     
    Drobec37, Oct 1, 2014
    #6
  7. I can't not play anything Keep asking me to join xbox live gold went i just renew it on march what is wrong ????????
     
    OBEY xDARKNESSx, Oct 1, 2014
    #7
  8. GOLD Member, Keep getting asked to "Join Xbox Live Gold"

    Can We get some help in HERE PLEASEEEEEEE
     
    DiarrheaBlastin, Oct 5, 2014
    #8
  9. Mr Denmark
    Mr Denmark Guest
    Got the same problem - renewed Gold just a month ago ( 7 year member ) and it worked as it always have until 2 days ago where I lost the ability to play online and started getting lots of ads about signing up for Gold..

    So apperently my entire Gold membership is gone despite having paid ( was billed and got the usual conformation mails and so on )
     
    Mr Denmark, Oct 6, 2014
    #9
  10. IanCeazar2006, Oct 6, 2014
    #10
  11. Mr Denmark
    Mr Denmark Guest
    ^isn't that what people are doing here on the support-forums?

    Chat function doesn't work in my country, twitter support took 10 hours to tell me to try phone, phone wasn't available yersterday, nor now for that matter, heck I even tried on Facebook with no luck..

    In short I have been trying since sunday to get some kind of support out of Microsoft in many ways now and all I have gotten out of that is advice to try one one of the other ways that isn't available for me in Denmark..

    It's amazing that such a large company with so much revenue pays so little attention to their customers when they are in need of help, because the service we pay for isn't avaible to us
     
    Mr Denmark, Oct 6, 2014
    #11
  12. IanCeazar2006 - Already contacted Xbox Support. They said "Can't you just ignore it".... and also told me to just wait here on the forums for an answer.

    AWESOME SUPPORT XBOX/MICROSOFT!!!!!!
     
    DiarrheaBlastin, Oct 7, 2014
    #12
  13. GOLD Member, Keep getting asked to "Join Xbox Live Gold"

    I do apologize for that Mr Denmark and DiarrheaBlastin.

    Please do delete the account from your console and then reset your console (if you are using Xbox One, press the power button on the console for 15 seconds until it turns off then unplug the console from the power outlet for 10 seconds), then redownload
    again your profile, if concern persist, you really need to contact Xbox Support so that they can assist you checking your account.

    Mr Denmark, you can contact Xbox Chat Support by opening this page
    support.xbox.com/.../contact-us
    , you can chat with Xbox Live Customer Support.
     
    IanCeazar2006, Oct 7, 2014
    #13
  14. IanCeazar2006

    "Mr Denmark, you can contact Xbox Chat Support by opening this page support.xbox.com/.../contact-us, you can chat with Xbox Live Customer Support."

    That's exactly where i went to get no help.... I'll give what you said a try, delete then re add the gamer tag.
     
    DiarrheaBlastin, Oct 7, 2014
    #14
  15. Yes, please try the steps and please let us know if it works.

    Thanks!
     
    IanCeazar2006, Oct 31, 2018
    #15
  16. Drobec37 Win User

    GOLD Member, Keep getting asked to "Join Xbox Live Gold"

    Hello , the code on the 14- gold account some of limited duration . I can not use .
  17. DiarrheaBlastin Win User

    GOLD Member, Keep getting asked to "Join Xbox Live Gold"

    Can We get some help in HERE PLEASEEEEEEE
  18. NitrousFi3nd Win User

    GOLD Member, Keep getting asked to "Join Xbox Live Gold"

    yeah, I try to do Battlefield 4 multiplayer and it keeps asking if i want to sign up for gold… i am 6months into a year left
  19. g4r3th Win User

    GOLD Member, Keep getting asked to "Join Xbox Live Gold"

    similar issue recently and just yesterday i got an email saying my Xbox live gold had been cancelled even though its just 2 months into a 12 month sub!
  20. IanCeazar2006 Win User

    GOLD Member, Keep getting asked to "Join Xbox Live Gold"

    I do apologize for that Mr Denmark and DiarrheaBlastin.

    Please do delete the account from your console and then reset your console (if you are using Xbox One, press the power button on the console for 15 seconds until it turns off then unplug the console from the power outlet for 10 seconds), then redownload
    again your profile, if concern persist, you really need to contact Xbox Support so that they can assist you checking your account.

    Mr Denmark, you can contact Xbox Chat Support by opening this page
    support.xbox.com/.../contact-us
    , you can chat with Xbox Live Customer Support.
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GOLD Member, Keep getting asked to "Join Xbox Live Gold"

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