gold issue

Hi, It's the ambassador site that's saying i don't have gold, and has locked me out of the ambassabank and forums even though my profile subscriptions says

Xbox Live Gold

1 Month Xbox Live Gold

Renews On: 11/22/2014

as i put a couple months on. Not sure if it'll fix itself. I did contact Microsoft about this issue but they said to post here cause they didn't know themselves what was wrong.

You would need to contact support directly to see if they can offer any sort of compensation. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Ah ok. Are you able to post a thread in this forum section. Is specifically for ambassador issues like the one you are experiencing.

forums.xbox.com/.../2590.aspx

When you can post there the issue of likely fixed in a few days.

If you can't access that forum section you will need to send a PM to one of the official support team members.

Let us know if it the forum link works for you.

Microsoft did not "rob" you. If the retailer failed to activate your purchase, then that is on the retailer, not Microsoft.

Hopefully you still have your receipt and can sort the issue out with the retailer.

Should you take it back to the retailer to inform them the card wasn't activated when your purchased it and have it activated, please remember to bring the receipt for the purchase with you. Most stores may or may not have a policy about needing the receipt
to activate gift cards that weren't... in some cases not bringing it if may warrant some strange looks from management and staff. Its happened to me before, don't forget the receipt! If you threw it away, you should go look for it.