Gold doesn't work

Discus and support Gold doesn't work in XBoX on Consoles to solve the problem; Hi, I've got a problem. I'm a gold member and my Xbox says that I'm a gold member until the 21/05/2018. However, I can't play online and I have a... Discussion in 'XBoX on Consoles' started by l Bash57 l, May 30, 2017.

  1. l Bash57 l
    l Bash57 l Guest

    Gold doesn't work


    Hi,

    I've got a problem. I'm a gold member and my Xbox says that I'm a gold member until the 21/05/2018. However, I can't play online and I have a screen which shows me the opportunity to buy a gold subscription.

    Moreover, I have still the possibility to buy games with less extensive price as a gold member.

    What can I do?

    :)
     
    l Bash57 l, May 30, 2017
    #1
  2. OndoyBahista
    OndoyBahista Guest
    GOLD PROBLEMS!!Gold Doesn't work

    http://support.xbox.com/billing/xbox-subscriptions/trial-gold-subscription

    The following limitations and restrictions apply to Xbox Live trial subscriptions from games or console bundles:

    • If you have an existing paid Xbox Live Gold subscription, you can’t redeem Xbox Live Gold trial subscriptions from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription
      expires.
    • Prepaid codes for Xbox Live Gold trial subscriptions are only available in select games and bundles.
    • You can’t access Games with Gold for the Xbox 360 with this type of Xbox Live Gold trial subscription.
    • You can’t stack prepaid codes for Xbox Live Gold trial subscriptions from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase a new paid Xbox Live Gold subscription
      and start the subscription at any time during the trial period.
    • If you don’t currently have a paid Xbox Live Gold subscription, there is no limit to the number of times you can use this type of Xbox Live Gold trial subscription.
     
    OndoyBahista, May 30, 2017
    #2
  3. NarutoIchigo905
    NarutoIchigo905 Guest
    GOLD PROBLEMS!!Gold Doesn't work

    i just wasted two more gold xbox thx a lot i mean i just redeemed my xbox live 14 Days trial code but i can't play online it says it expires 7th of july and i can download games with gold but i can't play online or join groups or create them plz help i wanted
    to play overwatch today but i can't just tell me if i am appearing to be gol to u and if i am not then should i purchase 1 month instead of 14 Days
     
    NarutoIchigo905, May 30, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Gold doesn't work

    Hey there, Bash!

    I'm sorry to see any Gold issues! It does appear that, according to
    your public profile    , you were able to play Rocket League yesterday; that game would require Gold to be able to play. Are you still having issues at this time, or are you good to go. Let me know if you're still having problems so that we can sort those out
    together.

    I look forward to working with you! Gold doesn't work :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
     
    Misses Quinzel, May 31, 2017
    #4
  5. Misses Quinzel Win User

    Gold doesn't work

    Hey there, Bash!

    I'm sorry to see any Gold issues! It does appear that, according to
    your public profile    , you were able to play Rocket League yesterday; that game would require Gold to be able to play. Are you still having issues at this time, or are you good to go. Let me know if you're still having problems so that we can sort those out
    together.

    I look forward to working with you! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
  6. OndoyBahista Win User

    GOLD PROBLEMS!!Gold Doesn't work

    http://support.xbox.com/billing/xbox-subscriptions/trial-gold-subscription

    The following limitations and restrictions apply to Xbox Live trial subscriptions from games or console bundles:

    • If you have an existing paid Xbox Live Gold subscription, you can’t redeem Xbox Live Gold trial subscriptions from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription
      expires.
    • Prepaid codes for Xbox Live Gold trial subscriptions are only available in select games and bundles.
    • You can’t access Games with Gold for the Xbox 360 with this type of Xbox Live Gold trial subscription.
    • You can’t stack prepaid codes for Xbox Live Gold trial subscriptions from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase a new paid Xbox Live Gold subscription
      and start the subscription at any time during the trial period.
    • If you don’t currently have a paid Xbox Live Gold subscription, there is no limit to the number of times you can use this type of Xbox Live Gold trial subscription.
  7. Josh With Dosh Win User

    My gold doesn't work

  8. Mister Cizl Win User

    Gold trial doesn't work?

    Hey NinJakeTsu! Different trials offer access to different features of Xbox Live, consult the terms and conditions of the trial you redeemed for more info. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  9. Mister Cazador Win User

    Live gold doesn't work

    Hi there olimpia71, thanks for reaching out.

    As DomimumStige suggested, please now try
    removing profile    , power cycling your Xbox One console and router/modem and then signing back into your account.

    Any luck there when you try signing back in?
Thema:

Gold doesn't work

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