Gold Coins - Negative Balance

Discus and support Gold Coins - Negative Balance in XBoX Games and Apps to solve the problem; Help...my computer was down for a month...my gold coin balance in June was 371000+ coins....when I logged back on yesterday, my balance was -247000+... Discussion in 'XBoX Games and Apps' started by InertCrown1679, Jul 21, 2017.

  1. InertCrown1679
    InertCrown1679 Guest

    Gold Coins - Negative Balance


    Help...my computer was down for a month...my gold coin balance in June was 371000+ coins....when I logged back on yesterday, my balance was -247000+ gold coins.....how did I lose 500000 coins? Could you please fix it?

    :)
     
    InertCrown1679, Jul 21, 2017
    #1
  2. PaperSteak6009
    PaperSteak6009 Guest
    lost all my coins and now in a negitive balance

    I lost all my coins and

    now in a negative balance
     
    PaperSteak6009, Jul 21, 2017
    #2
  3. YearlyBag2
    YearlyBag2 Guest
    Gold numbers turned from positive to negative overnight

    I see that others have experienced the same issue with high balance gold numbers turning negative overnight (i.e. 250,000 going to -250,000). This prevents us from buying new puzzles with a negative balance. We are asking for your help.
     
    YearlyBag2, Jul 21, 2017
    #3
  4. JosefLBohorquez Win User

    Hello, I accidentally bought the vault edition of mw2 and submit a refund and it was processed. Am I ganna get banned from the game because I have all the items still after it says it was refunded?

    Don't worry, can take a while

    If you maybe received COD coins, try to not use them. You can end with negative balance once the Activision servers recognize that you refunded the items
  5. OK Fowl Win User

    Negative balance

  6. Mister Mascot Win User

    Negative point balance

    Hey there Tweettweet1021,

    Sorry to hear about the issues you're having with Microsoft Jigsaw and the points specifically. Please try the troubleshooting steps on this page HERE and
    let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. PrimoFuSion Win User

    EA just robbed me.

    People who buy packs (even with coins) are mugs. But without them, I wouldn't be able to increase my coin balance through trading!
  8. Mister Mascot Win User

    Jigsaw bars/coins in the negative!

    so tried uninstalling and re-installing. Still have negative coins.

    worked well for about four puzzles, then started crashing again.

    have tried most of the suggestions and still crashes.

    currently at a -84475

    no new puzzles left.
    Bummer, sorry to hear it. The Microsoft Casual Games team actually just came out with a new website that has a link to chat with a representative about more complex technical issues on the main page

    HERE    .

    You'll also have the opportunity to interact with other players in the community if you'd like. It's best to check out their page for more details and chat with an agent within the Microsoft Casual Games, who may have some more troubleshooting options to
    try.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
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Gold Coins - Negative Balance

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