Gold code problem

Discus and support Gold code problem in XBoX on Consoles to solve the problem; I used a 12 month code before my gold ran out and now it ask me to buy gold cc60b8b5-549b-4e07-ac22-8539c26fa67d Discussion in 'XBoX on Consoles' started by JmmYeahGame, Feb 20, 2015.

  1. JmmYeahGame
    JmmYeahGame Guest

    Gold code problem


    I used a 12 month code before my gold ran out and now it ask me to buy gold

    :)
     
    JmmYeahGame, Feb 20, 2015
    #1
  2. ngocphi
    ngocphi Guest
    Gold code problem

    nope as promotional trials are time limited you will have to deal with the store
     
    ngocphi, Feb 20, 2015
    #2
  3. SgtMiller1993
    SgtMiller1993 Guest
    Gold code problem

    Hi,

    First, I don't know exactly if this is the place to post this as I'm really rusty with forums and really new with XBox one.

    So I bought a new xbox one s in the local store from my town, its an official store. I set up the console, redeem FIFA 17 which came with the console with a gold membership also. But when I redeem the membership, it says it has expire. What should I do? Is
    there any solution to this? The official store where I bought it has given me 3 (only 1 day now) if there are any problems.
     
    SgtMiller1993, Feb 20, 2015
    #3
  4. geekfather
    geekfather Guest

    Gold code problem

    You will need to contact phone support to rectify this. Are you sure that you applied it to the correct account? You can go to Commerce.microsoft.com and log in with the account in question. Please verify you see your 12 month purchase there.

    (800) 469-9269 US & Canada

    Or support.xbox.com/.../contact-us

    Good Luck
     
    geekfather, Feb 20, 2015
    #4
  5. Apollo v7
    Apollo v7 Guest
    Have you tried hard resetting your console?

    To do this, follow these steps:

    1) Turn off console and unplug everything. Keep the console off until the power brick's light is completely off.

    2) Plug the console back in and turn it on

    3) Connect back to Xbox Live
     
    Apollo v7, Oct 31, 2018
    #5
  6. Apollo v7 Win User

    Gold code problem

    Have you tried hard resetting your console?

    To do this, follow these steps:

    1) Turn off console and unplug everything. Keep the console off until the power brick's light is completely off.

    2) Plug the console back in and turn it on

    3) Connect back to Xbox Live
  7. ngocphi Win User

    Gold code problem

    nope as promotional trials are time limited you will have to deal with the store
  8. geekfather Win User

    Gold code problem

    You will need to contact phone support to rectify this. Are you sure that you applied it to the correct account? You can go to Commerce.microsoft.com and log in with the account in question. Please verify you see your 12 month purchase there.

    (800) 469-9269 US & Canada

    Or support.xbox.com/.../contact-us

    Good Luck
  9. BionicMachinePL Win User

    Cant redeem code

    I have same problem with codes for gold subsciption.
  10. FungalBurrito50 Win User

    XBOX ONE - Black Flag - code problem SVC60017

    Hi,

    i bought also these codes and same problem. I have gold trial, it that problem?
Thema:

Gold code problem

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