Going to lose my mind trying to change E-mail Microsoft Account

Discus and support Going to lose my mind trying to change E-mail Microsoft Account in XBoX on Consoles to solve the problem; Anyone know a better way to get this resolved will likely be my hero! I had a Gamertag under my main Microsoft Account (MSA) since Xbox days. I have a... Discussion in 'XBoX on Consoles' started by Jaelae-FCE55D25-DE93-4D93-A7F7-92C7ADCEAB8C, Dec 10, 2014.

  1. Going to lose my mind trying to change E-mail Microsoft Account


    Anyone know a better way to get this resolved will likely be my hero!

    I had a Gamertag under my main Microsoft Account (MSA) since Xbox days. I have a new MSA account that I have been using as my primary e-mail and moved everything over to it. I signed in with this into my new Windows 8 computer back in August (before I was
    about to migrate my Gamertag over) and it automatically created a new Gamertag "MarredPuppet1". Nooooooo! But it was too late.

    So I waited 30 days and then created a dummy account per Microsoft instructions of a new MSA (now we are on MSA #3). I moved the Gamertag over and when I sign onto the website with this new MSA it shows the new Gamertag. When I sign on with the MSA I would
    like to use it shows no Gamertag. Ok great.

    Now on the console I sign in with my Gamertag and try to move it to the correct MSA (#2) and it fails saying there is a Gamertag associated. I contacted support and they are confused and now have esclaated this to a specialist who instructed me to create
    a new MSA and to move the Gamertag there (what?). That is his only solution. I move it to MSA #4 he wants me to create and will not provide any additional assistance.

    Per his e-mail:

    "This is Derric again. In order to solve this issue I will need a new MSA with no gamertag attached. I would also like for you to provide the gamertag you are trying to recover. I can't move forward with this issue if I do not have that information.
    Below are the steps again to get this issue resolved."




    The real issue is that the MSA #2 which I moved a Gamertag off of is still showing up in their system as having a Gamertag and that has to be resolved. Is this impossible to fix? Is my solution to just change my e-mail? Ahh ! What do I do?

    :)
     
    Jaelae-FCE55D25-DE93-4D93-A7F7-92C7ADCEAB8C, Dec 10, 2014
    #1
  2. Can you sign in Xbox live with a different E-mail account?

    So, I have already an Xbox Live user and my E-mail account I used to sign in Xbox Live is about to close. Can I use a different E-mail account to sign in Live with the same user?

    It's important, because I have all my achievements/ plus friends in this user and I cannot try it out, because I have not created another E-mail account, yet.
     
    Konstantinos89, Dec 10, 2014
    #2
  3. xM1lkkmaNx
    xM1lkkmaNx Guest
    Can't change WLID

    I have been trying for months to change my WLID and it won't let me it always says the e-mail address or password you have entered is invalid even after I change the password. So I'm going to assume it's not possible which sucks because the e-mail currently
    associated with my account is no longer in use because I changed ISP and wanted to change the e-mail to my hotmail.ca account.
     
    xM1lkkmaNx, Dec 10, 2014
    #3
  4. Mister Beep
    Mister Beep Guest

    Going to lose my mind trying to change E-mail Microsoft Account

    Hey there Jaelae!

    Sorry to hear about the issue! It looks like the right team is assisting you, so I definitely recommend continuing to work with them. Email them back with everything you posted to make sure the situation is clear to them and to make sure you still need a
    clean MSA.

    Feel free to post back and let us know it goes! Going to lose my mind trying to change E-mail Microsoft Account :)
     
    Mister Beep, Dec 11, 2014
    #4
  5. Mister Beep Win User

    Going to lose my mind trying to change E-mail Microsoft Account

    Hey there Jaelae!

    Sorry to hear about the issue! It looks like the right team is assisting you, so I definitely recommend continuing to work with them. Email them back with everything you posted to make sure the situation is clear to them and to make sure you still need a
    clean MSA.

    Feel free to post back and let us know it goes! :)
  6. HyruleBalverine Win User

    How do I change my Games for Windows LIVE! e-mail

    Unfortunately, it's not as simple as just changing the e-mail; you need to go through the steps that Mister Quimby has linked for you if you want to keep both so that you can associate e-mail A (which is tied to account A) with Account B (which has e-mail
    B associated with it). Because A is tied to an account, it cannot be used for another account.

    If you don't want to keep both, you could try
    closing/canceling the account
    associated with the e-mail that you want to use. Then the e-mail would no longer be associated with an account and should be available to you. Please note that you'll lose any licenses/content access associated with that account
    if you close it.
  7. HassanB Win User

    can't log in with my gamertag

    Hello,

    If you cannot access the e-mail that's currently associated with the gamertag you wish to change the e-mail of then you will need to fill out the Microsoft Account Recovery form located
    here.

    As far as I know, that is the only other way once you lose access to the e-mail itself and cannot change the e-mail from the console. In order to change the e-mail yourself you need to have access to the e-mail currently on file.
  8. InkedFam Win User

    Changing the e-mail address associated with a banned gamertag?

    Hey

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently inquiring about changing the email of your Microsoft account.

    You should still be able to
    configure the alias
    that you use for your account, as the only thing you would be suspended for, would be for using the Xbox Live services.

    I hope this was able to clarify any confusion this might have caused.
    So, this was the first thing I tried but I don't believe this is going to work. I'll use non-personal examples to explain.

    Let's say that my banned account is associated to 'e-mail A' and my unbanned account is associated to 'e-mail B'. Well, I use e-mail A (a hotmail account) as my primary e-mail for all important e-mails I need to receive, and where I've signed up to the most
    critical of places. If I create a new primary alias and remove e-mail A from the microsoft account that the banned account is connected to, I don't think I can use it again on the microsoft account that the unbanned account is connected to. Furthermore, if
    I do that process, I worry I'll lose my ability for mail sent to e-mail A to work properly as has before.

    I just want to take 'e-mail A' and associate it with the unbanned account, and associate 'e-mail B' with the banned one. For clarity, let me provide an example of where this problem gives me trouble. I stay logged into 'e-mail A' as it is my primary e-mail
    account for the important e-mails I need to receive. However; let's say I'm watching live.gearsofwar.com and I need to sign in to get in-game rewards for watching. When I try to sign in, it always fails and I get kicked back and it happens because the microsoft
    account that I am signed into has a banned gamertag connected to it.

    So, I then have to log out of my primary microsoft account, log in with my secondary that has the unbanned account, and then try to sign in on the website. Then it will let me use it because the xbox gamertag associated with the secondary microsoft account
    is unbanned. After that, I then go back to my e-mail, sign out of my secondary microsoft account and sign back into my primary microsoft account and continue using my e-mail as normal.

    Now this is something I do for almost anything that requires me to sign into the microsoft account connected to my unbanned gamertag, and I have to do this frequently as I get auto-signed out of various websites. I'm trying to mitigate this by just making
    it so my unbanned xbox account links to the same microsoft account that I use every day, so when I go to sign in and get auto-signed in it works.

    I hope this maybe clarifies some of the situation and makes a clear picture of what I'm trying to do. I don't want to be destructive to my own primary e-mail in order to change the connections.
  9. Senryu BR Win User

    Xbox Account

    You can change the e-mail (the answer is YES!!!)

    You go in your account go to your register and change the e-mail (warning!!! if you want to change the e-mail that e-mail don´t have be atached whif no account in XBL, because you can´t use the same e-mail for 2 accounts).

    If you don´t have that problem is just change and wait the e-mail of confirmation

    And go to WLA management and use the remove account tool for the Unwanted account

    If you have already use the e-mail you want in the "unwanted account" you have to do a little marathon...first go to account you want to delete and change there the e-mail (put a non used e-mail, just to speed up the process you can open a new e-mail in
    some free e-mail service...after changed now you can change the e-mail in your "main" account and put the e-mail you wish and after changes the e-mail of both accounts you can dlete the Unwanted account by WLA if you cant knok the adress go to xbox. com account
    management and in the low page option you have account management there you can manage your account.

    I hope i help you and forgive my bad english it´s self learnerd.
Thema:

Going to lose my mind trying to change E-mail Microsoft Account

Loading...
  1. Going to lose my mind trying to change E-mail Microsoft Account - Similar Threads - Going lose mind

  2. When is Rugby 25 going to be on gampass

    in XBoX Games and Apps
    When is Rugby 25 going to be on gampass: when is Rugby 2025 going to be released on xbox gamepass d5d3e4cb-7e7b-4fcd-af65-d0fd425ee696
  3. Why can't I redeem this reward and where did it go?

    in XBoX on Windows
    Why can't I redeem this reward and where did it go?: I went to redeem a reward that I saw the other day for 200 robux for the game Roblox for about 3000 points but when I went to redeem it today it says that it's now 600 and that I need 6000 points...
  4. What's going on with COD MW2 for X/S Campaign? Campaign for that game (purchased... Not...

    in XBoX Games and Apps
    What's going on with COD MW2 for X/S Campaign? Campaign for that game (purchased... Not...: For some reason, the last week, I could not access the XS version of MW2. I was playing it on game pass but I thought they had discontinued it on there so I purchased it so I could finish the...
  5. I was going to redeem my 200 robuxs but it got deleted is it a problem with Microsoft for me??

    in XBoX Accessibility
    I was going to redeem my 200 robuxs but it got deleted is it a problem with Microsoft for me??: I was going to Microsoft and I saw that the 200 robux option isn't there so is it a chance it got deleted?? 8ade07ca-7751-4114-97fd-dccfe8fc07c3
  6. im facing issue in my laptop wifi and bluetooth option is going to diasable automatically...

    in XBoX on Consoles
    im facing issue in my laptop wifi and bluetooth option is going to diasable automatically...: im facing issue in my laptop wifi and bluetooth option is going to diasable automatically when i restart it works fine but i have to restart again and again please give me one solution i can fix...
  7. Xbox won't let me sign in, doesn't even go to sign in section after clicking sign in

    in XBoX Accessibility
    Xbox won't let me sign in, doesn't even go to sign in section after clicking sign in: I try to sign in and it just does the spinning circle and goes back to main page cc9ccf35-6856-451c-a5f0-41caa92107aa
  8. My controllers left analog stick has a poor connection when i try to go in a forward movement.

    in XBoX on Consoles
    My controllers left analog stick has a poor connection when i try to go in a forward movement.: I checked the xbox accessories test mode and i can visibly see it losing the forward input. going left or back or right is all fine and it stays constant but the forward one its like its off and...
  9. Gift not going through.

    in XBoX Games and Apps
    Gift not going through.: I recently gifted my alternative account 25 gold bars on red dead redemption 2 through Microsoft store but it is not going through. I have waited 24 hours and I have no emails or messages from...
  10. Am I going to lose my Home background when the Capture changes arrive?

    in XBoX Rewards & Social
    Am I going to lose my Home background when the Capture changes arrive?: Hi there all, I was just wondering if, when the Capture changes come on January 2024, if I'll lose my Xbox Home background? I've had it since 2015, it's probably the only Capture I actually...