Going on 2 Weeks Now

RevilingWater53 · Dec 6, 2014

This is hardly a recent issue. For nearly two weeks my Xbox Live, which I also use for Netflix, has been mostly useless. Can you please direct me to someone with whom I can discuss cancelling my subscription and getting a refund? Because for the last two
weeks I've been paying for a service I've been unable to use, and despite your hourly assurances (for the last 96 hours) that a solution is imminent, I have no reason to believe that a solution is indeed coming. Thanks.

:)

Slimmy AK · Dec 6, 2014

no pins or menus

I've had the same thing going on almost 2 weeks now.

guacamolexD · Dec 6, 2014

2 week now

It's been two weeks that I can not play forza horizon 3 on windows 10. when I

open my games and press on enter it tell me that I must connect but the

problem is that I am already connected to my account And it has been two weeks since that did not change. The

application installer, xbox identity provider and wi-fi data and paid

cell phones does not install. I have to pay $ 80 + taxes the games and I

can not even play when I want. I would like to have some help.

Mister Beep · Dec 8, 2014

Hey there RevilingWater53!

Sorry to hear about the issue! We experience a service alert the day you posted, are you still experiencing connection issues at this time? If so post back and let us know so we can help you get it sorted.

If you would like to inquire about any compensation, you will want to contact our phone or chat support agents through our Contact Us page. They will be your best avenue for
these types of requests.

Mister Beep

Hey there RevilingWater53!

Sorry to hear about the issue! We experience a service alert the day you posted, are you still experiencing connection issues at this time? If so post back and let us know so we can help you get it sorted.

If you would like to inquire about any compensation, you will want to contact our phone or chat support agents through our Contact Us page. They will be your best avenue for
these types of requests.

kamo4444

Hello,

did you try during those 2 weeks contact Xbox Support or at least try to update MS Store / Windows / game?

http://support.xbox.com/en-US/?icid=furl_support

Am2Misu

I'm happy to report that there was not one "Connection in Progress" incident today
⁀‿⁀

I could not watch any ads for tickets or coins. I still cannot [I tried today as well] this would be 2 weeks worth. ⁓⁔⁓

Thank you for fixing the "Connection in Progress" issue though.

Am2Misu

Thank you for the update

The following actually says that it's the server. I post this hoping that it is helpful. If it isn't, please disregard.

Flymonkey102

Hey there!

Sorry to hear about your connection problem. There has definitely been an outage with purchases and playing. There is ETA when it is up but you can sign up to be notified when it does. Also you can contact
support to see about a refund for those missing purchases.

Going on 2 Weeks Now