Go West For Rewards Not Unlocking

Discus and support Go West For Rewards Not Unlocking in XBoX Rewards & Social to solve the problem; This is copy/paste of my previous post since I am not able to reply to your response. Anyway you tell me Avatar parts are not included for "Hit the... Discussion in 'XBoX Rewards & Social' started by liljrSanchez, Mar 22, 2018.

  1. liljrSanchez
    liljrSanchez Guest

    Go West For Rewards Not Unlocking


    This is copy/paste of my previous post since I am not able to reply to your response. Anyway you tell me Avatar parts are not included for "Hit the Trail" which I am fully aware of, but I did not include total with Avatar parts.
    There may be confusion on your part with "Hell on Wheels - Pilot" which in fact is a TV Show rental for $1.99 and NOT an avatar prop. With that being said I've spent the $30+ before tax so could you review my claim again please? Thanks!

    ---------------

    I've fulfilled the requirements for "Hit the Trail" by spending $30+ (before tax) as of March 12 but has not showed as completed even though it has already been 96+ hours! Time is running out for me to complete other mission (unlock 5 Achievements in new
    game purchased) since I need both Tiers unlocked too.

    *Unforgiven (1992) - $4.99 (March 3)

    *No Country for Old Men - $4.99 (March 3)

    *Rise of the Tomb Raider: 20 Year Celebration - $19.80 (March 12)

    *Hell on Wheels "Pilot" - $1.99 (March 16)

    Total before tax: $31.77

    Hello ,

    Avatar purchases do not go towards level 1. They are a separate level:

    • Level 2: Stop by an Outpost - Earn 1,000 Rewards Credits for spending at least $2 before tax on Western-themed avatar items from the Microsoft Store.

    As stated in the FAQ, Hit The Trail is only for Games and Video purchases:

    • Level 1: Hit the Trail (UNLOCKS LEVEL 3) - Earn 4,000 Rewards Credits for spending at least $30 before tax on eligible games like Red Dead Redemption, Call of Juarez Gunslinger, and Metal Gear Solid: The Phantom Pain; and Western-themed movies and TV shows
    like 3:10 to Yuma, True Grit, Westworld, Deadwood, and Longmire from the Microsoft Store.

    :)
     
    liljrSanchez, Mar 22, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Go West for Rewards

    Hello liljrSanchez,

    As long as the item you purchase is on the eligibility list for this offer listed in the FAQ (Xbox Live Rewards), it will qualify for the offer. You can mix video and video game purchases
    to complete the offer, and rental spending will count towards your spending toward the offer.
     
    XBLRewards8, Mar 22, 2018
    #2
  3. liljrSanchez
    liljrSanchez Guest
    Go West for Rewards

    So I've spent a total of $29.78 of qualifying content and short less than a $1 to complete the requirements. My question is, can I rent a movie or TV show worth $1 and still qualify for the $30 spent?
     
    liljrSanchez, Mar 22, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Go West For Rewards Not Unlocking

    Hello liljrSanchez,

    Apologies for the confusion. Individual TV episodes do not qualify for this offer, only the full season. We can see how the FAQ does not explain this satisfactorily, and have alerted our web team on this issue. In the meantime, we will adjust your purchase
    to go towards this offer. You should see this change shortly.
     
    XBLRewards8, Mar 23, 2018
    #4
  5. XBLRewards8 Win User

    Go West For Rewards Not Unlocking

    Hello liljrSanchez,

    Apologies for the confusion. Individual TV episodes do not qualify for this offer, only the full season. We can see how the FAQ does not explain this satisfactorily, and have alerted our web team on this issue. In the meantime, we will adjust your purchase
    to go towards this offer. You should see this change shortly.
  6. XBLRewards8 Win User

    Go West for Reward

    Hello p1zZaBiT,

    From the FAQ:

    When will I receive my Rewards Credits?



    After you have completed an action on the list, your Rewards Credits and MyVIP Gems will appear as pending within 96 hours.

    Those Credits are now pending in your account.
  7. XBLRewards8 Win User

    Go west rewards

    Hello pj4osu72,

    Since your purchase of the Long Dark completed the offer, FE was not applied to this offer. We will adjust your account for completion of this portion of the offer. You should see the offer complete shortly.
  8. XBLRewards8 Win User

    Go West for Rewards

    Hello liljrSanchez,

    As long as the item you purchase is on the eligibility list for this offer listed in the FAQ (https://rewards.xbox.com/en-US/faq/), it will qualify for the offer. You can mix video and video game purchases
    to complete the offer, and rental spending will count towards your spending toward the offer.
  9. XBLRewards8 Win User

    Go West Rewards

    Hello MillerTime2325,

    Apologies for the inconvenience. we will adjust your account for completion of this offer.
Thema:

Go West For Rewards Not Unlocking

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