Gmail account doesn’t work

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today RenéTimmer

If I understood correctly, the Microsoft account was created with a gmail address and the system is asking you to verify your identity sending a code to this gmail but you can't do that because you don't have access to the account?

If that's not the case I appreciate if you describe a bit better the situation

PS: Please don't share personal information including email addresses , here in the forums no one can access to an account information directly

so this works with gmail accounts? I tried this but it didn't seem to work, I did just register the gmail account as a Microsoft account so will I have to wait? I made the gmail account a few months ago

The original email i used is a Gmail account and my new email is a Gmail account but its not working? what am I doing wrong? Help please.

Just so I understand.

You bought GTA V premium with your Gmail MS account.

Your Xbox profile is under a Hotmail email address.

So the only way for this to work is this.

You would need to sign into your Xbox with your Gmail account and go into settings and set that Xbox as the home console for your Gmail account.

This will allow any profile on that Xbox to play any game that you purchase on your Gmail account.

Sorry if I’m causing a hassle but I just want clarification. So if I delete the account with the gmail on it and make that gmail my primary alias on my second account will that work? Greatly appreciate the help!