Giving money to a family member through xbox family doesn't work

Hello Robo,

only the primary member can buy points but you can share to others.

How do I share points with family members (secondary accounts)?

The primary member on the Gold Family Pack membership can give Microsoft Points to other family members (secondary members), so that they can make purchases on Xbox LIVE.

Give points to family members

1.On your console, sign in to Xbox LIVE using the Family Pack primary account (the account used to sign up for the Family Pack membership).

2.Go to Settings, and then select Family.

3.Select the member that you want to give points to.

4.Select Grant Allowance.

5.Follow the on-screen instructions to give Microsoft Points to the secondary member. Points that you give to a secondary member cannot be reversed later.

Note If you don’t have enough points in your account, you’ll be prompted to add more points before giving points to the secondary member.

From Xbox Family Pack:

The primary member on the Gold Family Pack membership can give Microsoft Points to other family members (secondary members), so that they can make purchases on Xbox LIVE.

Give points to family members

1. 1. On your console, sign in to Xbox LIVE using the Family Pack primary account (the account used to sign up for the Family Pack membership).
      
   2. Go to My Xbox and select Family Centre.
      
      
      

1. Select the member that you want to give points to.
2. Select Grant Allowance.
3. Follow the on-screen instructions to give Microsoft Points to the secondary member. Points that you give to a secondary member cannot be reversed later.
   

Note If you don’t have enough points in your account, you’ll be prompted to add more points before giving points to the secondary member.

You can transfer Microsoft points when in a Family Membership IceStorm from the 'parent' account to one of the child accounts in amounts of 400 I believe.

Instructions on how to do so can be found here Xbox Family Pack | Xbox LIVE Membership | Gold Family Pack - Xbox.com.

How do I share points with family members (secondary accounts)?

The primary member on the Gold Family Pack membership can give Microsoft Points to other family members (secondary members), so that they can make purchases on Xbox LIVE.

Give points to family members

1. 1. On your console, sign in to Xbox LIVE using the Family Pack primary account (the account used to sign up for the Family Pack membership).
      
   2. Go to My Xbox and select Family Centre.
      
      
      

1. Select the member that you want to give points to.
2. Select Grant Allowance.
3. Follow the on-screen instructions to give Microsoft Points to the secondary member. Points that you give to a secondary member cannot be reversed later.
   

Note If you don’t have enough points in your account, you’ll be prompted to add more points before giving points to the secondary member.

Hello Tori_Bell!

Thank you for posting in the Microsoft Community.

I can see that you're having trouble removing a member from your family group. If the usual way of removing a member from a family group is not working, you can try the following steps:



1. Sign in to your Microsoft account and go to the Microsoft Family website.

2. Click on the "Manage family members" option.

3. Select the family member you want to remove and click on "Remove from family".

4. Follow the on-screen instructions to confirm the removal.

Please see: Remove yourself or a family member from your family group on Xbox | Xbox Support



If this still doesn't work, you can contact Microsoft support for further assistance. They will be able to help you resolve the issue.

Hi there! Taken directly from the Family Pack FAQ Page:

How do I share points with family members (secondary accounts)?

The primary member on the Gold Family Pack membership can give Microsoft Points to other family members (secondary members), so that they can make purchases on Xbox LIVE.

Give points to family members

1. On your console, sign in to Xbox LIVE using the Family Pack primary account (the account used to sign up for the Family Pack membership).
   
2. Go to Settings and then select Family.
   

[table][tr][td][/td][/tr][/table]

1. Select the member that you want to give points to.
   
2. Select Grant Allowance.
   
3. Follow the on-screen instructions to give Microsoft Points to the secondary member. Points that you give to a secondary member cannot be reversed later.
   

Note If you don’t have enough points in your account, you’ll be prompted to add more points before giving points to the secondary member.