Given CAD Gift Card instead of USD Gift Card from MS Rewards

On the rewards app, i have the auto redeem on for the £5 gift card and it’s taken the point of my account but hasn’t given me the 5 pounds. I used the rest of my points for a £10 gift card on the app and that worked.

The points have now been given back instead of giving the £5 gift card

The $10 gift card is a promotion from microsoftstore.com. You would need to contact their customer service for assistance with the offer.

If you are a rewards member, you will receive 15,000 rewards credits instead of the $10 gift card.

Since the $10 gift card is a promotion from microsoftstore.com, you would need to contact their customer support for assistance. Keep in mind that if you are a rewards member, you would have received 15,000 credits instead of the $10 gift card.

Thats because you cant use currency cards

You need to buy ms store GIFT CARDs which are meant for ms store

Not xbox store

Ms rewards doesnts pay out ms store gift cards

Xbox store and ms store are conpletely different divisions

Only promotional gift cards have an expiration date (that includes gift cards from the Microsoft Rewards program which is stated in the description). If you buy gift cards, they don't expire.