Given CAD Gift Card instead of USD Gift Card from MS Rewards

Discus and support Given CAD Gift Card instead of USD Gift Card from MS Rewards in XBoX Sales and Promo to solve the problem; Hello, I am in need of assistance. I was given a $25 CAD Microsoft gift card instead of a $25 USD Microsoft gift card when redeeming my MS Points from... Discussion in 'XBoX Sales and Promo' started by FOO BOX, Nov 15, 2020.

  1. FOO BOX
    FOO BOX Guest

    Given CAD Gift Card instead of USD Gift Card from MS Rewards


    Hello,

    I am in need of assistance. I was given a $25 CAD Microsoft gift card instead of a $25 USD Microsoft gift card when redeeming my MS Points from Microsoft Rewards. I am trying to find someone LIVE that I can speak with about this issue, as the MS Rewards
    support team has basically told me there's nothing they can do, despite me having never lived in Canada and having no reason to have received a CAD gift card instead of USD. Can someone please point me in the right direction to be able to talk to someone LIVE
    that can help me?

    Thank you!

    :)
     
    FOO BOX, Nov 15, 2020
    #1
  2. KillerXSniper24 Win User

    Why is the auto redeem £5 gift card not going into my balance?

    On the rewards app, i have the auto redeem on for the £5 gift card and it’s taken the point of my account but hasn’t given me the 5 pounds. I used the rest of my points for a £10 gift card on the app and that worked.
    The points have now been given back instead of giving the £5 gift card
  3. Smwutches Win User

    I have not received $10 gift code with pre-order game for Call of Duty: Black Ops III for Xbox One

    The $10 gift card is a promotion from microsoftstore.com. You would need to contact their customer service for assistance with the offer.

    If you are a rewards member, you will receive 15,000 rewards credits instead of the $10 gift card.
  4. Smwutches Win User

    I haven't received my gift card

    Since the $10 gift card is a promotion from microsoftstore.com, you would need to contact their customer support for assistance. Keep in mind that if you are a rewards member, you would have received 15,000 credits instead of the $10 gift card.
  5. ngocphi Win User

    Unable to us Microsoft store Credit against Xbox Series X pre-order?

    Thats because you cant use currency cards

    You need to buy ms store GIFT CARDs which are meant for ms store

    Not xbox store

    Ms rewards doesnts pay out ms store gift cards

    Xbox store and ms store are conpletely different divisions
  6. Smwutches Win User

    why do gift card expire in 90 days

    Only promotional gift cards have an expiration date (that includes gift cards from the Microsoft Rewards program which is stated in the description). If you buy gift cards, they don't expire.
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Given CAD Gift Card instead of USD Gift Card from MS Rewards

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