Gift Game key says it was already redeemed

Discus and support Gift Game key says it was already redeemed in XBoX Games and Apps to solve the problem; Couple of hours ago I purchased on Microsoft Store Argentina Minecraft for my sister. When she got the email, there was no key in it (and it was... Discussion in 'XBoX Games and Apps' started by MicaelaYanina, Sep 10, 2021.

  1. MicaelaYanina
    MicaelaYanina Guest

    Gift Game key says it was already redeemed


    Couple of hours ago I purchased on Microsoft Store Argentina Minecraft for my sister.

    When she got the email, there was no key in it (and it was saying that it could only be redeemed in Mexico store)


    Gift Game key says it was already redeemed [​IMG]


    I checked the order I had placed and copy-share the game key.

    First, she got this error:


    Gift Game key says it was already redeemed [​IMG]


    When she tried again, we got that the key was already redeemed.

    Is there any chance I get another key, a refund or something?

    If I check my sister's orders, there's nothing associated to her account.

    :)
     
    MicaelaYanina, Sep 10, 2021
    #1
  2. ngocphi Win User

    Gift Game key says it was already redeemed

    Well two things you can buy a game on xbox store Argentina and get mexico

    Game codes are region locked and cannot be cross bought

    And please edit the picture as you don't want anyone else to redeem the code

    If your account is an Mexican account you cannot GIFT a code to an Argentina account

    Gifting is REGION locked

    And xbox store Argentina will not accept Mexican creditcard for purchases it has to be a local card to the region

    If you did it via yoir account that's why the codes are region locked
  3. ngocphi Win User

    Gift Game key says it was already redeemed

    It would be your xbox store settings
  4. MicaelaYanina Win User

    Gift Game key says it was already redeemed

    Well two things you can buy a game on xbox store Argentina and get mexico

    Game codes are region locked and cannot be cross bought

    And please edit the picture as you don't want anyone else to redeem the code

    If your account is an Mexican account you cannot GIFT a code to an Argentina account

    Gifting is REGION locked

    And xbox store Argentina will not accept Mexican creditcard for purchases it has to be a local card to the region

    If you did it via yoir account that's why the codes are region locked
    Both accounts are from Argentina, credit card too.

    That's why is super odd the email saying it can only be redeemed in Mexico Store
  5. Okay1880 Win User

    Partial Refund?

    I just bought a $10 gift card and i went to redeem it but it said the key has already been redeemed
  6. TobyFletcher Win User

    Xbox games pass code already redeemed

    Hi I just added $15 gift card to Xbox live and I’m trying to buy game pass but I entered the number on the gift card for game pass to redeem but it says it’s already redeemed
Thema:

Gift Game key says it was already redeemed

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