Gift card on the wrong account

Discus and support Gift card on the wrong account in XBoX Games and Apps to solve the problem; I activated a gift card on the wrong account, is it possible to change the credit to the other account ? bd3777b1-ceaf-4cb6-bdba-08cffe49cd1d Discussion in 'XBoX Games and Apps' started by Mister frit, Jun 30, 2018.

  1. Mister frit
    Mister frit Guest

    Gift card on the wrong account


    I activated a gift card on the wrong account, is it possible to change the credit to the other account ?

    :)
     
    Mister frit, Jun 30, 2018
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Redeem gift card on wrong account

    As others suggested you might try to contact xbox support yet keep in mind that you can't transfer items or currency from one account to another
     
    M3tal Daz3, Jun 30, 2018
    #2
  3. MightyQuinn75
    MightyQuinn75 Guest
    Redeem gift card on wrong account

    Hi I'm sorry to report this but sadly there is nothing we can do but offer advise. We are all volunteers here. You will have to speak to an agent Contact Support to
    solve this issue as it requires accessing your account. You can request a call back and an agent will ring you.
     
    MightyQuinn75, Jun 30, 2018
    #3
  4. DeniqL Win User

    I put my vbuck card on the wrong account.

    Hi Steven, so you redeemed a gift card on the wrong account?
  5. XBF Crystal P Win User

    Xbox gift card

    Hi there Jane,

    Thanks for reaching out. I'm sorry to hear about the issue with redeeming the gift card on the wrong account.

    What type of gift card was it? (Currency/Subscription)

    Unfortunately, if the gift card is for Microsoft Currency you will not be able to transfer or refund. The funds will get attached to the account it was redeemed on.

    Hope this helps.
  6. RaeRae4 Win User

    Fortnite - 2,500 (+300 Bonus) V-Bucks.

    I redeemed my xbox gift card under wrong account. How can i get it to a different one?
  7. iV L3G3NDz T1M Win User

    Microsoft Account

  8. LegoNinja187 Win User

    Visa giftcard

    You should just be able to add the card info to your account, then when you make the purchase, select the gift card as the payment option.

    I could be wrong though.
Thema:

Gift card on the wrong account

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