Gift card not registered

That gift card is registered for accounts in Italy if you want a gift card for your area you gotta grab one with your location.

Check your Order history because if you redeemed it to your account it will show there. All purchase history is there, if it's not there it didn't go to your account.

I tried that, and it said it DID go to my account? Do you know what I should do?

Hello,

Not all VISA/Master Card gift cards work. Usually it's a safe bet that they will work if you are able to register your own billing details on the prepaid cards website. A lot of different banks (Bank of America, Chase, Citibank, etc) offer gift cards that allow
online shopping purchases. I've only personally tried GreenDot Visa (For Shopping), Chase Visa Gift Card, and a Bank of America Visa Gift Card and those all seem to work as long as I registered the card for online use.

If you want to be safe, I honestly suggest purchase Microsoft Point cards or Prepaid Gold Subscription cards with the money instead of just purchasing the gift card itself.

It would depend. A refunded Xbox gift card purchase will go back into your Microsoft Account via your 'Microsoft Account Balance...' since that's how Xbox gift card money is accredited to your account.

There is a strong chance that if you were using another type of pre-paid gift card, such as a pre-paid Visa Debit gift card... then you would probably see it go back to the gift card. You would most likely want to get that gift card registered online through
the method you would use to check the balance that should be listed on the back of the card. Typically those Visa gift cards have some sort of account you can make to register them to, so that would need to get squared away first before you went through with
the refund.