Gift card not registered

Discus and support Gift card not registered in XBoX Games and Apps to solve the problem; Hi, I recently got a $100 gift card, which I redeemed. I then tested to see if the balance showed up, which it did. However, 2 days later, I still... Discussion in 'XBoX Games and Apps' started by bloberjoeman, Mar 6, 2021.

  1. bloberjoeman
    bloberjoeman Guest

    Gift card not registered


    Hi, I recently got a $100 gift card, which I redeemed. I then tested to see if the balance showed up, which it did. However, 2 days later, I still haven’t used my balance, I check my balance and it only says there’s $3.20 (the ammount left over from another gift card I got). However, on my account, it says the gift card has already been redeemed, so I don’t know where the money went. Can anyone help?

    :)
     
    bloberjoeman, Mar 6, 2021
    #1
  2. VagannpiJMG Win User

    I've got a gift card paid online from xbox page from Italy and it's says that is invalid

    That gift card is registered for accounts in Italy if you want a gift card for your area you gotta grab one with your location.
  3. Puppy Fujo Win User

    Gift card not registered

    Check your Order history because if you redeemed it to your account it will show there. All purchase history is there, if it's not there it didn't go to your account.
  4. bloberjoeman Win User

    Gift card not registered

    I tried that, and it said it DID go to my account? Do you know what I should do?
  5. HassanB Win User

    Will Visa or Master gift cards work for addIng points on xbox live to download a game?

    Hello,

    Not all VISA/Master Card gift cards work. Usually it's a safe bet that they will work if you are able to register your own billing details on the prepaid cards website. A lot of different banks (Bank of America, Chase, Citibank, etc) offer gift cards that allow
    online shopping purchases. I've only personally tried GreenDot Visa (For Shopping), Chase Visa Gift Card, and a Bank of America Visa Gift Card and those all seem to work as long as I registered the card for online use.

    If you want to be safe, I honestly suggest purchase Microsoft Point cards or Prepaid Gold Subscription cards with the money instead of just purchasing the gift card itself.
  6. ThisGameIsSucky Win User

    Refund with an gift card

    It would depend. A refunded Xbox gift card purchase will go back into your Microsoft Account via your 'Microsoft Account Balance...' since that's how Xbox gift card money is accredited to your account.

    There is a strong chance that if you were using another type of pre-paid gift card, such as a pre-paid Visa Debit gift card... then you would probably see it go back to the gift card. You would most likely want to get that gift card registered online through
    the method you would use to check the balance that should be listed on the back of the card. Typically those Visa gift cards have some sort of account you can make to register them to, so that would need to get squared away first before you went through with
    the refund.
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Gift card not registered

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